Money Mart (US) Reviews 86

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Review for Stephanie Johnson – Check Cashing Store When I brought my mother to cash her check, Stephanie Johnson provided outstanding service. She was caring, patient, and very attentive to my moth... See more

Rated 1 out of 5 stars

This company does not care about customer service. I do not care to do business with a company who thinks they can operate without giving customer service. I have a loan payback set for Jul 26 which I... See more

Company replied

Rated 1 out of 5 stars

Hello, my name's Daniel Ginn and my experience with money mart has been very disappointed ever since my mother passed away. I have been getting ripped off and checks deposited into money markets and t... See more

Rated 5 out of 5 stars

I've been coming to money Mart for a long time. Sheila is a super nice lady and very perfessional. Claudia is very perfessional and a nice young lady. Now I've seen other customers get upset because t... See more

Company replied

Company details

  1. Check Cashing Service

Written by the company

Money Mart offers a variety of alternative financial services such as check cashing, money transfers, prepaid debit cards and cash advance (payday) and installment loans. Please leave Money Mart reviews here.

Money Mart Reviews

Written by the company

Please leave a review for Money Mart here.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff was very friendly in store…

The staff was very friendly in store and on the phone. They helped me cash a settlement check that was out of state. The banks here wanted a 10 day hold. Money Mart made a phone call and next thing you know my check was cashed. I would recomend Money Mart in Flagstaff, AZ to anyone. Thank you so much.

January 4, 2021
Unprompted review
Money Mart (US) logo

Reply from Money Mart (US)

Thank you for the five stars. Please let us know more about your experience at MoneyMartFeedback.com

Rated 5 out of 5 stars

Traci at the money mart 5044 Madison Avenue, Sacramento, CA

i have been to the money mart in sacramento on 5044 Madison Avenue, Sacramento,
CA 95841 twice and the person working there both separate times was Traci and she has been very helpful and took care of my needs!!

January 3, 2021
Unprompted review
Money Mart (US) logo

Reply from Money Mart (US)

Thank you for the five stars. Please let us know more about your experience at MoneyMartFeedback.com

Rated 5 out of 5 stars

Awesome service!!

All of the employees were smiling and very welcoming. They were knowledgeable of all the services offered and were able to answer all of my questions. They are awesome. Shimiko helped me and she was awesome! It was quick and efficient. I will do all my business there from now on!!

December 24, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Yesterday, I went into the Money Mart for a money order and was acknowledge as soon as I came. Once it was my turn, Manager Erica provided me with quick and precise transaction and I was out the door. I will go back

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

Money Mart Customer Service Reps Andrea…

Money Mart Customer Service Reps Andrea & Bianca provided great service! Both are very friendly and knowledgeable in their work. I highly recommend this place as these ladies made the atmosphere great. & check cashing quick and not stressful like other places. :)

November 24, 2020
Unprompted review
Money Mart (US) logo

Reply from Money Mart (US)

Thanks for the 5 stars!

Rated 5 out of 5 stars

The best customer service ever

The best customer service ever. They acted in professional manner. I would recommend too outer people.BEST.SERVICE..

November 22, 2020
Unprompted review
Money Mart (US) logo

Reply from Money Mart (US)

Thanks for the 5 stars!

Rated 5 out of 5 stars

First time

This was my first time going to money mart, and first time cashing a check. The employee helping me was Marissa, she was very kind, and extremely helpful.

November 21, 2020
Unprompted review
Money Mart (US) logo

Reply from Money Mart (US)

Thanks for the 5 stars!

Rated 5 out of 5 stars

SHALAINA GALLOW AT STORE 2516 IN…

SHALAINA GALLOW AT STORE 2516 IN OPELOUSAS, LA WAS AS PROFESSIONAL AND KIND AS THEY COME! A 5 STAR NO BRAINER! WILL DEFINITELY CONTINUE TO USE MONEY MART FROM HERE ON OUT!!!

November 3, 2020
Unprompted review
Money Mart (US) logo

Reply from Money Mart (US)

Thanks for the 5 stars!

Rated 5 out of 5 stars

1701 N. Broadway Santa Ana, CA

I have been visiting the location at 1701 N. Broadway in Santa Ana, CA now for a year and a half. I have always been received warmly and taken care of in a timely manner. All of the staff here are always informative with company promos and such. Thanks for your service!

October 14, 2020
Unprompted review
Money Mart (US) logo

Reply from Money Mart (US)

Thanks for the 5 stars!

Rated 5 out of 5 stars

Perfessional money Mart employees..for a…

I've been coming to money Mart for a long time. Sheila is a super nice lady and very perfessional. Claudia is very perfessional and a nice young lady. Now I've seen other customers get upset because they don't understand the process of safe gaurd's money Mart has in place. These ladies are always cool, calm and perfessional.

October 5, 2020
Unprompted review
Money Mart (US) logo

Reply from Money Mart (US)

Thanks for the 5 stars!

Rated 5 out of 5 stars

Excellent service

I have conducted business at this location for the past 13 years. I always received prompt and friendly service. Shantell rocks!

October 2, 2020
Unprompted review
Money Mart (US) logo

Reply from Money Mart (US)

Thanks for the 5 stars!

Rated 5 out of 5 stars

The representative Samantha at Peach and Shaw

The representative Samantha at the Clovis and peach location is upbeat and professional. You never have to wait long when being served by here, as she is quick witted and a multi tasker. She rocks!

September 25, 2020
Unprompted review
Money Mart (US) logo

Reply from Money Mart (US)

Thanks for the 5 stars!

Rated 5 out of 5 stars

I IVORY BROWN AM A CURRENT CUSTOMER…

I IVORY BROWN AM A CURRENT CUSTOMER THAT HAS NOT ONLY BEEN IMPACTED IN THE PANDEMIC COVID-19 BUT THE RECENT HURRICANE LAURA WHICH RESULTED IN MY HOME BEING DESTROYED AND LOSS AND IM REQUESTING EXTENSION NOT ONLY FOR MY CURRENT PAYMENT BUT WOULD ALSO LIKE TO GET SN EMERGENCY CASH ADVANCE

September 14, 2020
Unprompted review
Money Mart (US) logo

Reply from Money Mart (US)

Thanks for the 5 stars!

Rated 5 out of 5 stars

Claire and Money Mart Alakea

I wanted to write about my experience I had at Money Mart at the Alakea Location in Honolulu, Hi.
I own a business that has been greatly affected by the Covid 19 pandemic. Then upon that. Recently someone was able to go into my local bank account and make 3 unauthorized withdrawals. Which brought me to file a complaint and stop any transactions for a period of time. As a result, I had to find another means of cashing any business checks. Now I have used Money Mart before but did not have a business account. That's when I met their representative Claire. Claire took the time to explain to me about opening a business account. She pateintly took me step by step in doing so. She was also very informative and was able to answer and address all my answers and concerns. She did this all with the utmost professionalism and care. I now have the confidence and reassurance that I have somewhere else to go for my business. It was an incredible experience. I will definitely recommend Claire and Money Mart Alakea to everyone I know.

August 20, 2020
Unprompted review
Money Mart (US) logo

Reply from Money Mart (US)

Thanks for the 5 stars, Darrens!

Rated 5 out of 5 stars

My husband and I visited Anchorage from…

My husband and I visited Anchorage from the kenai peninsula to purchase a car and we had to cash a check. We visited your store on Benson. A young man named Nathan waited on us ,he was the most pleasant, great spoken young man. He sure made our day. Thank you Nathan for your pleasant and professional attitude. We'll always use money mart because of this young man. Keep up the great work money mart.

August 3, 2020
Unprompted review
Money Mart (US) logo

Reply from Money Mart (US)

Thanks for the 5 stars, Angelita!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look