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See what reviewers are saying

Rated 5 out of 5 stars

Had great contact with these people. So helpful. Was able to stop credit limits international from contacting me further. CLI accused me of having debt in another country. A s I have never been abroa... See more

Rated 5 out of 5 stars

Helpful and knowledgeable advisors, no pressure. Looked at all options available to me and discussed the best course of action for my personal situation

Rated 5 out of 5 stars

I spoke with a lovely guy called Lee, he was very very helpful & made me feel at ease, as talking about debt isn’t always the easiest thing. Gave me all the information I needed, answered any question... See more

Company replied

Rated 5 out of 5 stars

Great friendly and calm staff, who don't just push for a sale but actually come across as wanting to help you. As you progress through the process you realise just how much they can help and what is b... See more

Company details

  1. Finance Broker
  2. Credit Counseling Service
  3. Debt Relief Service
  4. Insolvency Service

Written by the company

MoneyNerd is a UK-based company dedicated to helping individuals overcome their debts by providing resources such as articles, videos, letter templates and tools.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

117 reviews

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Rated 5 out of 5 stars

Great advice

I spoke to a lovely lady, quick response and very good advice and help. Definitely recommend.

October 26, 2023
Unprompted review
MoneyNerd logo

Reply from MoneyNerd

Thanks for the feedback Laura, glad you found the service helpful.

Rated 5 out of 5 stars

The invitation was welcome as…

The invitation was welcome as struggling with a secured loan. Quick advise, helpful and saved explaining to a robot over and Iver again! Thanks all!

October 20, 2023
Unprompted review
MoneyNerd logo

Reply from MoneyNerd

Thanks for the review! Glad you to hear you got some support with your loan :)

Rated 5 out of 5 stars

Prompt and Helpful

Prompt and helpful.
Thanks for great, prompt free advice by Janine.

October 24, 2023
Unprompted review
MoneyNerd logo

Reply from MoneyNerd

Thanks for the review Alexander, glad you found the service and Janine's support useful.

Rated 5 out of 5 stars

Really quick and helpful

Really quick and helpful! Very insightful and knew what they were talking about

October 20, 2023
Unprompted review
MoneyNerd logo

Reply from MoneyNerd

Thanks for the review! Glad you found the service helpful!

Rated 5 out of 5 stars

I felt listened to.

I felt listened to during a stressful situation. I needed advice on the situation and my questions were answered. I have people to contact and hope the matter can be resolved.

October 19, 2023
Unprompted review
MoneyNerd logo

Reply from MoneyNerd

Thank you Ann, I'm glad you found the service helpful.

Rated 5 out of 5 stars

Great service

Great service very informative, would recommend to talk to them to discover all your options

October 13, 2023
MoneyNerd logo

Reply from MoneyNerd

Hey Stuart, thanks so much for leaving your review!

Rated 5 out of 5 stars

Janine 👌🏼

Was dealing with Janine who was so helpful and gave me great advice in regards to my parking fine, which I resolved with her help , I was receiving voicenotes from her which was new to me on a WhatsApp chat but was so much more easier actually chatting with a real person
10/10
Would recommend

October 9, 2023
Unprompted review
MoneyNerd logo

Reply from MoneyNerd

Thanks Dean! Glad Janine was able to help with your parking fine!

Rated 5 out of 5 stars

My advisor was so efficient helpful and…

My advisor was so efficient helpful and lovely! She was understanding and If any future problems occur I know she will be my point of call.

October 6, 2023
Unprompted review
MoneyNerd logo

Reply from MoneyNerd

Thank you so much for the review! I'm glad you had a great experience. I'll be sure to pass the feedback onto the advisor.

Rated 5 out of 5 stars

Fantastic Customer Service

I spoke with a lovely guy called Lee, he was very very helpful & made me feel at ease, as talking about debt isn’t always the easiest thing. Gave me all the information I needed, answered any questions I had, nothing was a bother. Would definitely recommend getting in touch if you have debt worries

October 4, 2023
MoneyNerd logo

Reply from MoneyNerd

Thanks Sam, I'll pass your feedback to Lee, you'll make his day!

Rated 5 out of 5 stars

So very thankful to money nerd for…

So very thankful to money nerd for putting me in touch with the debt advice service. I would know where to start and am forever greatful!

October 3, 2023
MoneyNerd logo

Reply from MoneyNerd

Thank you so much for the review. The Debt Advice Service are really great, I'm not surprised that you had a good experience with them. Good luck with everything!

Rated 5 out of 5 stars

Thank you Janine and MoneyNerd!

These people at MoneyNerd are clearly a team of good folks who genuinely want to help people like me who have stumbled into the thicket of bureaucracy and villainy of parking charges. I was a good-faith tourist who brought my wife and two kids to England in July 2023 to introduce them to English history and culture and was instead met with a 100-pound fine by Parking Eye for double parking in front of our Sheraton Hayes Hotel at Heathrow while checking in one night. A day earlier had also steered our rental car briefly into a bus lane in Oxford and got caught on a traffic camera, which cost me 70 pounds including the fee to the car rental agency. As a law abiding visitor, I willingly paid the latter, but the Parking Eye hit at Heathrow seemed unfair. I appealed it politely through the Parking Eye website, and my appeal was rejected. MoneyNerd's awesome team player Janine gave me terrific guidance on Parking Eye. After I contacted the hotel and asked for their support, they cancelled the fine through Parking Eye. So I can't thank Janine and MoneyNerd enough for their website and a couple of friendly, personalized emails to me from her, complete with links and videos, that helped me navigate the pain stuck to me by Parking Eye. MoneyNerd and Janine, thank you!
Very best, Mike Klesius, Arlington, Virginia, United States

September 21, 2023
Unprompted review
MoneyNerd logo

Reply from MoneyNerd

Aw, this is incredible, thank you so much for taking the time to write the review. Janine will be well chuffed. I'm glad you were able to successfully appeal your parking ticket!

Rated 5 out of 5 stars

The team is fantastic

The team is fantastic.

Quickly responded and answered my queries, and will be in contact if I have further queries or updates regarding my issue raised !

Thank you

September 20, 2023
Unprompted review
MoneyNerd logo

Reply from MoneyNerd

Thank you so much for the review!

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