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MoneyPlace Reviews 2,408

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TrustScore 5 out of 5

4.8

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and professional, making the overall service experience pleasant and efficient. Many people highlight the exceptional customer service, noting the quick response times and the ease of the entire process, from application to approval. The user-friendly nature of the service and the speed at which funds are received are frequently mentioned as key benefits, often exceeding expectations compared to traditional financial institutions. However, some people were dissatisfied with the customer service, reporting issues with unresponsiveness to calls and emails, and a lack of clarity regarding loan application rejections. A few other people also felt that the process was poorly handled and lacked transparency, leading to a loss of trust in the service.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the easy, quick, and efficient process... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, friendliness, and... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease and speed of the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, friendly, and... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the quick and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jonathan is an incredible human being, and very efficient and personable. I have done 2 loans with him and never look elsewhere. He is ethical, will source the best deal for you and lives super fast.... See more

Rated 5 out of 5 stars

This was my second loan with MoneyPlace and I didn't even look around as the first one was so easy that I went straight to them for another one. The online portal is easy to use, the repayments clear,... See more

Rated 5 out of 5 stars

Money place has always been there for me when I’m in need of Finance assistance. Very easy Application process and Approval. Low documentation too. Excellent App and Excellent and grateful Staff and V... See more

Rated 5 out of 5 stars

MoneyPlace has such an easy and quick process to receiving what you need. Very polite and friendly staff that are willing to help and are very easy to understand.

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

MoneyPlace is a group of like-minded, energetic people that know personal loans can be done better. The problem with personal loans today is that interest rates are too high and do not consider your individual circumstances. Applying for a loan with a big bank can also be slow and cumbersome. We're here to change that. We reward borrowers with a good credit history to get a better rate than a big bank. We do it through a seamless, quick and entirely online process. Lend. Borrow. Better.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 1 out of 5 stars

Pretty useless really

Pretty useless really, terrible customer service. Go with Great Southern Bank, better rates, no establishment fee nonsense and very friendly and efficient service.

June 27, 2025
Unprompted review

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