Money Saving Advisors Reviews 55

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I googled remortgage and got these guys as a sensible option, expecting to find a standard comparison site, showing of different rate from different places in an easy and simple format, instead i f... See more

Rated 5 out of 5 stars

I put my details into the website and within 20 minutes Zain called me to discuss my situation. Very good start. I find talking about my finances and my life embarrassing because I’m a very re... See more

Rated 1 out of 5 stars

Eight phone calls in 2 days ....4/5 voicemails.....after leaving me an email saying "Call us when your free" Smacks of desperation! From your reply-You can't opt out from a answer phone message. I... See more

Company replied

Rated 5 out of 5 stars

I spoke with a man named AJ. I have been struggling with debts for a while and he was so professional and reassuring. He explained everything really well and made what is an embarrassing situation fee... See more

Company details

  1. Finance Broker
  2. Mortgage Broker

Written by the company

Money Saving Advisors can help you connect with the UK's top advisors on loans, mortgages, pensions, investments, insurance and estate planning. We help 100,000 people every year to get advice through our network of IFA's, brokers and intermediaries.


Contact info

3.0

Average

TrustScore 3 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not what I asked for.

I googled remortgage and got these guys as a sensible option, expecting to find a standard comparison site, showing of different rate from different places in an easy and simple format, instead i fill in all my details for them to offer me a call back...
If i wanted a call back or to speak to a human id have gone to a broker and not what is supposed to be a comparison site...
And no obvious delete everything I just filled in and forget me button, which would be nice as it’s a GDPR right.
What even more concerning is their contact details for GDPR related issues comes back via postmaster as not existing (I’m sure the ICO will be pleased to hear about this)

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

very helpful

From start to finish they were very helpful and understanding of my situation. It was dealt with very quickly which meant I was less stressed.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

Nothing happened

Nothing happened. Enquiry accepted then nothing. Probably because the amount requested didn't match the loan range of the company they apparently selected to quote. Quite rubbish!

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

I spoke with a man named AJ

I spoke with a man named AJ. I have been struggling with debts for a while and he was so professional and reassuring. He explained everything really well and made what is an embarrassing situation feel very comfortable. I would recommend him and this business to others.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service from start to finish

Thrilled to share my exceptional experience with Money Saving Advisors. The website made it incredibly simple and easy to connect with an advisor. They helped me find the best deal on my remortgage and secured a very competitive interest rate!

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Superb Service!

They sorted my mortgage out for me really quickly, superb service, very quick to respond and went through every detail with me, plus got me the best rate for my credit score. Legends, thanks!

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Give Zain the recognition (raise)👀 he deserves.

I put my details into the website and within 20 minutes Zain called me to discuss my situation. Very good start.

I find talking about my finances and my life embarrassing because I’m a very reserved person. However, Zain made it feel like I was talking to a friend having a normal conversation. He made it comfortable and a lovely experience given the circumstances. Very very well done.

Can a member of management or something please give Zain the recognition that he deserves! GIVE THE MAN A RAISE😂

Shortly after I spoke with Anna, she was also very helpful and made it effortless and a nice experience.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service!

I have previously declined a loan of the value I needed from various brokers, but this website found me a reputable broker with surprisingly decent rates.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

These guys were so helpful

These guys were so helpful. Gave me great advice and helped me secure a loan at a great rate for my garage conversion. Would definitely recommend to friends and family.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

The guys were so easy to talk to around a pretty sensitive subject. Times are hard at the moment and the advisor was so helpful explaining all the options available. Thankfully I am going to be in a more positive space financially now and couldn't recommend these enough.

August 11, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY.

DO NOT USE - sneaky & then was telling me to lie on multiple occasions to get approved. I get a wage & commission and he’s told me to not say I get commission. I then had to directly ask as he didn’t tell me, would my payment amount change as my wage is always different he then said yes after telling me prior it would be the same amount for 5 years. I told him I do not want to proceed. He then continues to call me to discuss when I’ve decided no already. He’s then sending me text message when I am at my grandmother’s funeral saying well what am I going to do about my situation… IT IS NONE OF YOUR BUSINESS - Forceful, Sneaky & rude. I will be following up with a complaint when I am back. That is no way to speak to somebody who is vulnerable, in financial problem or grieving. Makes me feel sick it’s allowed, can’t be legal.

This is their company, I have proof if you need it. It has been forwarded to Trustpilot as you have claimed it’s not true. The review will remain as it is true and I have supplied what I need to supply to show it.

I do have a real number and I have an email address that is contactable and has been contacted by Trustpilot. Why would I go out of my way to make a review about a company I didn’t speak to. I did not go through but it but I did have these conversations with somebody that works there. The link it has displayed leads to your website.

-

I have now been contacted repetitively on my private email address by their representative to take my review down? Shame on you for trying to run your business that way and threatening people you can do all you like the review is staying up! I don’t want anyone to go through what I’ve gone through with this company even now, you’re invading my privacy sending me multiple emails regarding taking this review down but I will not. I have said if you can show me this isn’t your company I will happily take it down but you’ve failed to do so. You don’t get to pretend to be the 5* company by trying to bully customers. Do what you like with that information.

June 9, 2023
Money Saving Advisors logo

Reply from Money Saving Advisors

This review is not for Money Saving Advisors Ltd, it is for moneysavingadvisers.uk owned by Insolvency Experts Ltd.

We are proceeding with legal action against the reviewer.

Rated 5 out of 5 stars

Excellent Service

Excellent service and very straightforward to use. I was put contact with a company who were able assist me with remortgaging my property.

January 12, 2023
Rated 2 out of 5 stars

They will keep ringing you whether you want it or not.

Wasnt happy with filling in the qoute form and being told I would be rang within 10 minutes without any warning or choice after I completed the quote form. I couldnt take a call within 10 minutes and i didnt want a call either, just a quick qoute. Very deceptive.

January 8, 2022
Unprompted review
Money Saving Advisors logo

Reply from Money Saving Advisors

To provide a quotation our partners will need to speak with you, and personal circumstances will affect the price you pay for a particular service.

Before you clicked the submit button there is a clear statement "By submitting this form, you agree to be called by Legacy Wills & Estate Planning Ltd regarding your enquiry, with no obligation."

I am unsure what you expected to happen when presented with such a clear statement?

We also provided you with a quote on the results page based on the information you entered, which was £19.99.

You can of course just answer the call and politely decline any further contact.

You can also opt out anytime online, by visiting our homepage, and clicking the opt out button, which will stop any future contact.

Rated 5 out of 5 stars

Money Saving Advisors Excellent

Excellent team of people, and with whats app chat as well was a god send. Highly recommend them Mohammed helped the most but the team were superb. They also beat the competition out of all the other providers I went through hands down!

June 17, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look