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Providing high quality 3D Printers, cables, networking, electronics, and accessories at prices that make sense.
Stresemannstraße 123, 10963, Berlin, Germany
2.4
6 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I bought a above fire place, pull-down full-motion articulate tv wall mount in May 2022, within two years one of the two pistons leaked oil and when the tv was pulled down it would not go back up. The oil from the piston spoilt the fireplace mantle and the wall decoration
Good quality cool box ,good size ,done my research on this and hasn't disappointed, purchased the white one ,quality metal bottle opener and lock plate on the opposite side ,slide proof rubber feet on bottom ideal in car,van,.boat etc ,strong rope handles on both sides ,can't wait to get camping now ,why oay more this is a quality coolbox ,and I received in just a week
I asked Monoprice UK a few questions about products and always got replies without having to wait long. Bought an item but forgot to use a voucher, was issued a refund for the voucher price 5 mins after sending an email. Had to return one item and was issued a full refund the following day.
Once they get more of their US products over here, they'll continue to grow. Great customer service & products.
Great 3d printers(I have three of them) and the support is outstanding.
I actually think this is the best costumer support I have ever been involved in. Including when I was working as costumer support(for a completely different company).
And the filament is my favorite of all I have tested. The price makes you think it will be OK but not great, but it is really great.
This company will do anything they can do tok make you satisfied.
One of my printers broke after 20-30h and they fixed it in a great way.
Reply from Monoprice GmbH
Hello Jöns,
We are so happy to hear that you are satisfied with our printers and our customer support! So thank you for leaving the wonderful review here.
Great to have you as our customer!
Best regards,
Karoline
Customer Success Team
Monoprice
I had a quality related issue with a pair of M1060C headphones. Customer Service was super quick to respond and put the problem right immediately. Such professional and speedy customer support is a rare thing in this day and age. Thank you Monoprice!!
Reply from Monoprice GmbH
Hello Darren,
Thank you so much for the 5-star review!
We are happy to have you as our customer!
Best regards,
Karoline
Customer Success Team
Monoprice
Reply from Monoprice GmbH
Hello Karolina,
We are really happy that you like the product you purchased! We appreciate the great review!
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