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Rated 1 out of 5 stars

Tried to log in several times and tells me wrong sign in details. Tried to change password several times but no email received for new password. I have been receiving surveys by email so must be the... See more

Rated 1 out of 5 stars

I requested for withdrawal since feb 3rd and i haven't received it yet, is this a scam? They don't even reply to messages on their support

Rated 2 out of 5 stars

OK site, but needs to sort out it's invite e-mails. The "Participate Now" button is a dead end, you can't get to surveys. Having to scroll down to the "View My Account" and use that button is a pain.... See more

Company replied

Rated 5 out of 5 stars

So far so good, number of surveys available, pay out for some surveys not great at times. Will see how easy to get paid once I reach the limit to withdraw accumulated credits.

Company details

  1. Market Researcher

Written by the company

You have a genuine opportunity to make a difference in a fun way by participating in surveys. You can make yourself heard. You encounter well-known brands in your everyday life. These brands want to hear your opinion e.g. on the launch of a new product. In return for your participation, you will always be rewarded for your time when participating in surveys.


Contact info

1.8

Poor

TrustScore 2 out of 5

477 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Frequent turn-downs

It’s annoying to be asked to complete surveys on a daily basis but constantly get told you do not qualify. My profile is up-to-date so I don’t understand why that happens so often.

September 28, 2023
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you for your feedback. The surveys you receive are usually looking for the specific opinions of a very set group of people. If we don’t already know this information we will ask a few questions at the start of a survey to make sure that it is relevant to you. If it isn't you may be 'screened out' or get a message that you haven't qualified for the survey on this occasion.

If you receive “quota full” the survey is normally already full of respondents within the same target range. 

This can either be before the start of a survey, which is normally indicated as closed, or sometimes in the early part of a survey where certain criteria within the survey becomes filled (for example, within a certain age bracket). 

This varies at the rate any given survey is responded to and the overall amount of responses needed by different people to fill a quota. For this reason we encourage participants to answer at their soonest possible opportunity.

For surveys that you receive a “quota full” message, they do not count as completed surveys and no rewards are earned, as the information is not used.

We have also surveys from different providers behind the login at monosurveys.com as well, it's worth going there to click around and check if there have been new surveys.

Rated 5 out of 5 stars

Good overall survey site

A very good survey site There is always surveys to do and some of them informative and interesting. Rewards are fare for what you do. Claiming rewards is fast and efficient

September 28, 2023
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you for your feedback, we really appreciate it.

Rated 1 out of 5 stars

You get very little rewards

You get very little rewards. I did a survey that took about 25 minutes and got 19 pence for it, but then did the same survey on a different site and received £1.75.....for the same survey!
You get tkmed out or dnq on many surveys and this happens a lot after you have nearly completed a survey, so you pretty much complete a survey, but get nothing for it.
Definitely would not recommend

September 1, 2023
Unprompted review
Monosurveys logo

Reply from Monosurveys

Hi, thanks for your feedback. This does sound not good. Could you send us a message: https://support.monosurveys.com/hc/en-gb so we can find out in which survey there was such a small reward?

Rated 2 out of 5 stars

You can get very lengthy surveys

You can get very lengthy surveys, 20/30 mins, and only receive pennies!

September 27, 2023
Unprompted review
Monosurveys logo

Reply from Monosurveys

Hi, thanks for your feedback. This does sound not good. Could you send us a message: https://support.monosurveys.com/hc/en-gb so we can find out in which survey there was such a small reward?

Rated 2 out of 5 stars

OK site

OK site, but needs to sort out it's invite e-mails. The "Participate Now" button is a dead end, you can't get to surveys. Having to scroll down to the "View My Account" and use that button is a pain. I've worked it out, but clearly from these feedbacks a lot of people have just given up in disgust. Sort it out Monosurveys or you'll continue to get bad feedback and lose panelists.

September 28, 2023
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you for sharing your valuable feedback with us. We are actively working on enhancing our panel and are continually striving to find solutions to better panelis'ts needs with our partners. Your input is instrumental in aiding our development process, and we greatly appreciate your contribution towards helping us improve. We look forward to incorporating your suggestions and serving you better in the future.

Rated 1 out of 5 stars

Never survey available

I've been a member for quite some time already they never have surveys available and when they do uŕ always disqualified

September 13, 2023
Unprompted review
Monosurveys logo

Reply from Monosurveys

If you receive the message “survey closed” this means that the survey has enough responses within a certain target group, or the project has been completed.

Thank you for your feedback. We encourage people to answer at their earliest opportunity to increase the potential to enter and complete the survey before it closes.

Some surveys automatically close due to inactivity, typically after 10-15 minutes.

Rated 1 out of 5 stars

Good survey but payment is half what…

Good survey but payment is half what others pay

April 29, 2023
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you for taking the time to participate in our survey and for sharing your feedback. We greatly value your input and aim to ensure that our participants find our surveys to be both meaningful and rewarding.

We understand your concern regarding the payment and appreciate your honesty in bringing this to our attention. Research partners compensation rates are determined based on a variety of factors, including budgetary constraints, the complexity of the survey, and market research standards. However, we continuously review and analyze our compensation structure to ensure that it remains competitive and fair.

We also compare our rates with those of other similar platforms to ensure we are in line with industry standards. Your feedback is essential in this review process, and we will take it into consideration as we evaluate our compensation rates going forward.

We invite you to share any additional concerns or suggestions you may have to help us improve our survey platform. Our aim is to create a rewarding and enjoyable experience for all our participants.

Thank you once again for your valuable feedback.

Rated 1 out of 5 stars

Data Trawl Scam!

I wish I could rate this site with zero stars. I have been with Monosurveys for at least 12 months, and not once have I been able to complete, or even start a survey! They require you to constantly provide the same basic, but very useful data, as if starting a survey, but, on every single occasion, the only response is "Sorry, you do not qualify for this survey" - every single time! Stay well away, this site collects your data without reward or compensation!!

April 11, 2023
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you for your insightful feedback. We wholeheartedly agree on the importance of providing valuable surveys accompanied by fair rewards for our esteemed panelists. We have a lot of room for development here.

I would like to affirm that our survey panel operates on a principle of mutual benefit. Essentially, we are only successful when our panelists find participation to be worthwhile and rewarding. It's a symbiotic relationship where the quality and quantity of rewards for panelists are a direct reflection of the value generated from the surveys.

We continually strive to provide engaging surveys with competitive rewards to ensure a satisfying experience for all our panelists. Your satisfaction is a paramount concern for us, and feedback like yours is instrumental in helping us maintain and improve the standards of our survey panel.

Rated 2 out of 5 stars

I would rather there was a list of…

I would rather there was a list of surveys saying how long they will take, instead of a range between 5-30mins etc. It puts me off even clicking

April 2, 2023
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you for your valuable feedback.

Rated 1 out of 5 stars

Why do you keep asking for the same…

Why do you keep asking for the same information then I get through to 5 or 6 pages and then rejected. This is a complete waste of my t\hime

April 1, 2023
Unprompted review
Monosurveys logo

Reply from Monosurveys

thank you for your feedback. Surveys are sent automatically when your profile best matches the requirements for the survey.

If you are not suitable for the survey that you were originally selected to take part in, this can be because some surveys require more specific information than the system can initially provide.

Rather than consuming your time on answers that can't be used, the survey finishes early (normally within the first few questions).

Rated 1 out of 5 stars

Am always being rejected for surveys

March 21, 2023
Unprompted review
Monosurveys logo

Reply from Monosurveys

thank you for your feedback. we understand this can be frustrating.

Surveys are sent automatically when your profile best matches the requirements for the survey.

If you are not suitable for the survey that you were originally selected to take part in, this can be because some surveys require more specific information than the system can initially provide.

Rather than consuming your time on answers that can't be used, the survey finishes early (normally within the first few questions).

Rated 1 out of 5 stars

Scam

Everytime they send me a survey I start it then about 5 minutes they stop the survey saying I didn't qualify this time and the carry on asking me questions.
Don't bother. Will be reporting to the ombudsman.

January 26, 2023
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam - DO NOT USE

I have used several survey sites to fill time and earn a few schekels, but this organisation just scams information for free.

Appalling and the ICO needs to remove their operating license.

January 16, 2023
Unprompted review
Rated 1 out of 5 stars

What went wrong this time.......?

What went wrong this time.......?
Blimey, sound like it's expected to go wrong.

Well things did only if you consider the miserly payment and that's if you manage to "qualify" for the survey.

Got to be the crappiest of outfits and the least rewarding.

January 13, 2023
Unprompted review
Rated 1 out of 5 stars

Bad worst survey

Its the worst worst eorst survey you have to fill 30 mints long survey and at the end they will teel sorry you are not suitable or not proper match… what ????? Bad bad bad experience

December 4, 2022
Unprompted review

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