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MonplaisirmodesteReviews 

1
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TrustScore 3 out of 5

3.2

Web designer
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Company details

  1. Web designer
  2. e-Commerce Service
  3. e-Commerce Solution Provider
  4. Website Designer

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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3.2

All reviews

(1)

1 review in the last 12 months

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Rated 1 out of 5 stars

Un service après vente déplorable et irrespectueux !

Je vous envoie le mail que je leur ai envoyé. Bonsoir,
Vous venez m’envoyer un mail m’informant du remboursement de ma commande. Ce que je ne vous ai pas demandé. Je viens de vérifier sur votre site de la disponibilité des produits, et apparemment vous n’êtes pas en rupture de stock. J’ai passé la commande le 4 août , et le 10 août je n’ai toujours pas de nouvelles de ma commande. je m’inquiète d’autant plus que je n’ai aucun moyen de vous joindre, (pas de mail rien sur votre site pour vous contacter ou pour avoir des informations sur le suivi de ma commande). Sur ce je trouve un numéro de téléphone que j’utilise pour savoir si je n’étais pas victime d’une arnaque . Leur réponse a suffit pour me rassurer. Et ils me confirment que ma commande sera envoyée le lendemain. Et le lendemain soir je reçois une notification pour le remboursement de ma commande sans aucune explications ou excuses. il va sans dire que je suis vraiment déçue de votre prestation.
Il est certain que l’aspect communication et gestion des clients doivent être améliorés ou mieux tout bonnement être mis en place

August 10, 2025
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