I've been playing at Monro for quite some time now. It's truly a casino that attracts you both with its design and the number of slots. There really are a lot of them here. You can choose from well-kn... See more
Company replied
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The casino has a very good selection of games. You can now find ones where you can both enjoy playing and earn money. The main thing here is that they don't undercut anything. They transfer payouts i... See more
Company replied
I really don't know what's happening on this website?Monro casino was one of my favorite casino but now something wrong I withdraw 2x now but it took so long and the support is not answering at all...... See more
Oh, for me, Monroe is a real thrill))) It's the kind of casino I enjoy spending time at in the evening. You know, it's really satisfying to just spin the slots you enjoy. You can even make small depos... See more
Company replied
Company details
About Monro Casino
Written by the company
We have combined best practices, modern technologies and the latest trends in online entertainment to create Monro Casino — a new generation platform designed to deliver an unforgettable experience.
Monro Casino — where spectacular events, generous bonuses and endless chances to win big await you.
Monro Casino — where spectacular events, generous bonuses and endless chances to win big await you.
Monro Casino Bonuses
Our bonuses offer a wide range of opportunities to boost your play.- Welcome packs to start you off ahead
- Weekly bonuses
- Cashback up to 10% every Thursday
- Birthday gifts
- Personalised offers
- Sports betting bonuses
Monro Games
Our catalogue features games from licensed providers, ensuring every bet is fair and transparent. Highlights include:- Slots featuring diverse themes and popular mechanics.
- Live Games featuring real dealers in poker, roulette, game shows, and more.
Monro Casino Payment Methods
| Country | Gateways | Payment Method |
|---|---|---|
| Germany | Klarna (Sofort), Adyen, Stripe | Open Banking / Sofort |
| Austria | EPS, Klarna, Payone | Sofort / Open Banking |
| Switzerland | Twint, Worldline, Datatrans | Bank Card / Twint |
| Poland | PayU, Przelewy24 (P24), Blik | Blik |
| Canada | Gigadat, Interac Corp, Nuvei | Interac (Gigadat) |
| Latvia | Paysera, Trustly, Kevin. | Open Banking |
| Lithuania | Paysera, Kevin., Trustly | Open Banking |
| Estonia | Montonio, Maksekeskus, Trustly | Open Banking |
| Spain | Bizum, Redsys, Stripe | Bank Card / Bizum |
| Portugal | Multibanco, HiPay, EBANX | Multibanco / Bank Card |
| Mexico | BBVA, Billline, EBANX, Directa24 | SPEI |
| Brazil | EBANX, CommerceGate, Settlepay | PIX |
| Chile | Transbank (Webpay), Payretailers, Monnet | Webpay |
| Kazakhstan | Kaspi.kz, Freedom Pay, Appex | Kaspi (P2P Card) |
| Australia | Centaurum, Flexie, POLi Payments | PayID |
| New Zealand | Cauri, Inpay, Windcave | Bank Card / Bank Transfer |
| India | PhonePe, Razorpay, Paytm, PayU | UPI / Paytm |
Security
Written by the company
- Your security is our priority. All transactions and personal data are protected with advanced 128-bit SSL encryption.
Support
24/7
Our support team is available 24/7 to assist with any issue. You can contact us via email, chat on the website, or Telegram.
Contact info
Monro Casino Bonus for Trustpilot Users
2.6
Poor
105 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Don’t play Casinos which are ran by…
Don’t play Casinos which are ran by Galaktika N.V. Its waste of time. And the odds to win anything big is very small. All “top winners” are bots which Galaktika N.V. owns
September 22, 2024
Unprompted review
Reply from Monro Casino
Hello, dear player!
We are truly sorry to hear that you have formed such an opinion of our casino. Please rest assured that all of our users are real players, and all bets are processed by provider. You have the opportunity to win at any moment, and the amount won varies, as it all depends on your luck.
We sincerely hope that your perception of our casino will change in a positive direction moving forward.
Best regards,
Monro Casino
i have played in many casinos
i have played in many casinos, and i will say that this is by far the best of the best casinos in my opinion, i topped up my account and now i'm strating to play hard.
May 19, 2024
Unprompted review
Reply from Monro Casino
Hello, dear player!
Thank you so much for your fantastic feedback! We're thrilled to hear that you consider us one of the best casinos. We’re committed to providing a top-tier experience, and we’re excited to have you play with us. Best of luck as you start your gaming journey!
Best regards,
Monro Casino
SCAM DON'T USE
They aren't a real casino all they do is scam you once you've made your deposit. They are based in russia and their games have bots in them not real players!!!
Customer service is non existing and everything about the cashout doesn't work they will claim you need to send more card details which they will use to scam you once more, I've won over 600 bucks on this site and they won't let me cash out!!!
August 2, 2024
Unprompted review
Reply from Monro Casino
Hello, dear player!
We sincerely regret that you’ve formed this opinion about our casino. Please be assured that our technical support team is always available to address any issues, and we are committed to resolving any situation as quickly as possible.
Regarding your withdrawal request, it's possible that additional verification documents were required to process your transaction. Our managers are always ready to guide you through the specific documents needed. All of these requirements are outlined in our casino’s terms and conditions.
We hope that your view of our casino will improve, and we wish you continued success and good luck!
Best regards,
Monro Casino
Fake casino it is black listed on every…
Fake casino it is black listed on every website except ask gamblers because that sold there soul by giving fake casino 7 stars if you win this casino won’t pay you there license is made up run a mile from this fake site
July 22, 2024
Unprompted review
Reply from Monro Casino
Hello, dear player!
Our casino operates with a valid license, and you can verify its authenticity and number by visiting the corresponding page on our website.
Regarding withdrawals, we always ensure that users receive their winnings. However, in order to process withdrawals, account verification is required. Additionally, if requested by our casino’s administration, you may be asked to provide additional documents for verification.
We hope that you have successfully completed your withdrawal and that your opinion of our casino has improved.
Best regards,
Monro Casino
not long ago
not long ago, i learned about a casino like Monro in genetal it is not bad. I have not withdrawn money yet, so i can not say for sure, but it is possible to raise, one i read reviews that they withdraw without problems, there are no delays
April 29, 2024
Unprompted review
Reply from Monro Casino
Hello, dear player!
Thank you for sharing your experience with us! We’re glad to hear that your initial impression is positive. While we understand that you haven’t withdrawn funds yet, we assure you that our withdrawal process is fast and reliable. Many of our players enjoy smooth transactions, and we’re confident that you will have a great experience as well.
We wish you the best of luck in your gaming!
Best regards,
Monro Casino
I verified my account fully on the site…
I verified my account fully on the site before depositing and playing games, i heard about this monro.casino at casino guru, so i decided to give them a try. So i created an account, verified my account fully. And i contacted the live support via voice call, we spoke for a while and i asked her how long withdrawals normally take and if they actually pay withdrawals, she assured me that the site is paying and she told me withdrawal time normally differs depending on the withdrawal method used. So i told her i will be using crypto, and she said it can take up to 3days, and it could arrive before that. So i was convinced and i deposited, played a couple of sport bets and casino too, then i wanted to withdraw yesterday!! My withdrawal got rejected and i was asked to contact support team. I contacted them and they requested i make a video filming holding my id, and send to them on live chat or email, which i did and i sent to them on chat. The customer support told me my account was verified fully and i should go ahead and place a withdrawal, that I won't be having any issues. I placed the withdrawal, surprisingly I didn't receive it till today! I contacted the support again to enquire why my withdrawal was taking so long, and then he told me that my withdrawal is being being verified and that i should wait for 31days? 31 days!! Who does that!!
i was so pissed cause they never told me withdrawal takes that long, instead the live support i spoke to earlier lied to me!!!
i hate this casino! This is one of the worst casino ever! And I don't pray anybody falls into ther trap. Imagine they can't pay only 123€...
Mind you i never accepted or use any bonus, infact i was never given any bonus!!
June 25, 2024
Unprompted review
Reply from Monro Casino
Hello, dear player!
Withdrawals at our casino are typically processed very quickly; however, in your case, your winnings were subject to additional verification by the casino administration. This condition is outlined in the rules of the "Sports" section, and the casino may initiate a review process, which can take up to 31 calendar days. After this period, the withdrawal request may be approved.
We hope that your withdrawal has been successfully processed and that your opinion of our casino has improved.
Best regards,
Monro Casino
a very bad casino where they promis you…
a very bad casino where they promis you a sports bonus then you find out that sports section doesnt really work and there is only e-sports !!! what a scam!!
June 9, 2024
Unprompted review
Reply from Monro Casino
Hello, dear player!
It’s possible that you experienced some temporary issues, which is why an immediate alternative was offered to you. At the moment, the Sports section is operating as usual. We hope that you took advantage of the bonus and enjoyed placing your bets on our site. We also hope that your opinion of our casino has improved.
Wishing you the best of luck!
Best regards,
Monro Casino
This casino is trap and rogue.
This casino is trap and rogue.. I get offer 50 free spins if i reg in. After i reg in they say, sorry, no free spins. Account closure is is almost impossible, i ask it over 10 times from support and email and they dont wanna close it. Just ask ne to deposit first. Horrible russian casino.
Edit: Casino reply this rate almost 2 years later. Tells all about what kind of casino it is.
May 17, 2024
Unprompted review
Reply from Monro Casino
Hello, dear player!
We are sorry to hear that you encountered an issue where the bonus was not available to you. It’s possible that the bonus was not accessible due to certain conditions in your profile. Unfortunately, each bonus comes with terms and requirements for activation and eligibility.
If you wish to have your account blocked, this can be done upon your request. Please contact our technical support team, and they will assist you with the process.
We hope that you were able to take advantage of another available bonus and that your opinion of our casino has since improved.
Best regards,
Monro Casino
Scammers
Scammers! I won a 45€ bonus, but I could not use it. I talked to the support and they told me I had to deposit first so I could use the bonus money and they said the bonus money could be used to get the wager, I deposited 10€ and I still could not use the bonus money, After contacting the support they told me I had to use the 10€ to fill the wager (which was 2k) and the bonus money could not be used to fill the wager. Avoid this website. Its a complete scam. Just lost 10€ for this thieves.
April 18, 2024
Unprompted review
Reply from Monro Casino
Hello, dear player!
Each bonus comes with its own set of wagering requirements, which may vary depending on the bonus. We are sorry to hear that this has led to a negative impression on your part. We hope that you were able to successfully fulfill the requirements for the no-deposit bonus and that you enjoyed your gaming experience on our site.
Best regards,
Monro Casino
Terrible Casino
Please delete your casino! It's scam!!!! NO RTP!!!! Don't play here ! Avoid!
April 17, 2024
Unprompted review
Reply from Monro Casino
Hello, dear player!
We are sorry to hear that you have formed a negative opinion about our casino. All game settings are determined by the game providers, and no one can influence the outcomes—everything is based on random results.
We hope that you were able to win the amount you were aiming for. We wish you the best of luck and hope that your opinion of our casino will improve in the future.
Best regards,
Monro Casino
Got a free minute
Got a free minute, and I decided to share my opinion about Monroe Gaming Club. Its design is made in the classic style and the casino has a fairly convenient working interface. The rules here are simple, and I do not think that they are very different from other online casinos. Win here you can, but it does not always work the first time. Therefore, I simply do not advise you to put on the game the money that it is painful to lose. If you are not lucky, it is better to just come back another day and continue your attempts. For example, I was lucky here for three months well only twice. I did not try my fate and immediately put the withdrawal. The money came without delays. Now I am on the plus side and continue to play.....
January 18, 2024
Unprompted review
Reply from Monro Casino
Hello, dear player!
Thank you for sharing your detailed experience with us! We appreciate your honest feedback and are glad to hear that you find our design and interface user-friendly. We agree that luck plays a significant role in the game, and we always encourage players to gamble responsibly and only wager what they can afford to lose.
It’s great to hear that your withdrawals were processed smoothly and that you’re now on the plus side! We hope your future gaming experiences continue to be enjoyable.
Best of luck and happy playing!
Best regards,
Monro Casino
Not bad
All went perfectly.
I wagered the welcome bonus and withdrew successfully. Trustworthy site.
April 5, 2024
Unprompted review
Reply from Monro Casino
Hello, dear player!
Thank you for your positive feedback! We’re thrilled to hear that your experience with us went smoothly and that you were able to successfully complete your bonus wager and withdrawal. We take pride in offering a trustworthy platform, and your satisfaction is our top priority.
Best of luck in your future games!
Best regards,
Monro Casino
VERY VERY BAD
wow. This is terrible bookmaker. Just try avoid this.
Many verifications, limited after few bets. Cant even to take out my deposited money... avoid avoid avoid!
March 26, 2024
Unprompted review
Reply from Monro Casino
Hello, dear player!
Profile verifications may be conducted at the discretion of the casino administration, in accordance with the platform's terms and conditions.
Such measures are necessary to ensure the fairness of all bets placed on the site. We hope that your account has been successfully verified and that you were able to withdraw your winnings.
We wish you the best of luck!
Best regards,
Monro Casino
I have several funny stories associated…
I have several funny stories associated with this online casino. It pays regularly. I consider him one of the best at the moment. There are pretty good chances to win and a good selection of slot games. I don’t take part in competitions and tournaments, but I heard from friends that people manage to make money there too. I usually didn’t notice any delays with withdrawals, but I remember for sure that I waited 3 days for the first one. I've been playing here for 3 years now. I recommend it for use. You will not regret. The administration almost always answers questions quickly.
December 23, 2023
Unprompted review
Reply from Monro Casino
Hello, dear player!
Thank you so much for your thoughtful and positive review! We're thrilled to hear that you've had such a long and enjoyable experience with us over the past three years. It's fantastic to know that you've found our casino reliable with regular payouts and a great selection of games.
We also appreciate your recommendation and are glad to hear that you’ve had positive interactions with our support team. We’re constantly working to improve and ensure a smooth experience for all our players.
We wish you continued success!
Best regards,
Monro Casino
The new project is quite good
The new project is quite good. Only recently started playing, and so far the impressions are quite pleasant about the casino. You can see that it is made with a soul, of course. You can play for fun. Welcome bonuses they have normal, so if you want, make a deposit and you will give you more plus money. The manager also called me, asked me how I casino. In general, I will continue to play here.
November 15, 2023
Unprompted review
Reply from Monro Casino
Hello, dear player!
Thank you for sharing your positive feedback! We’re glad to hear that your first impressions of our casino have been pleasant. It’s wonderful to know that you feel our platform is made with care and that you’re enjoying your time here.
We’re also pleased to hear that you had a good experience with our welcome bonuses and that our customer support team was able to assist you. We strive to offer an enjoyable and rewarding experience for all our players.
We wish you the best of luck in your future sessions!
Best regards,
Monro Casino
PLEASE READ BEFORE USING THE WEBSITE
PLEASE READ BEFORE USING THE WEBSITE. I won the bet and it says that I actually lost it, thought that it probably glitched out or something, so I tried talking to support but he LITERALLY tried to gaslight me by telling "Rules are diffrent here", while I even pointed out evidence for hours to him. I'm so pissed off, I made an account here just for atleast a single person to read this and not go on that website. I want to spread a message to people STAY AWAY FROM MONRO!!!
January 29, 2024
Unprompted review
Reply from Monro Casino
Hello, dear player!
We are truly sorry that you had such an experience.
Sports bets are processed by the provider, who supplies all the information regarding match results or other events. In situations like this, our managers can clarify all the details of your case and provide further information. However, if the result is recorded in the system, the manager cannot modify it.
We hope that your situation has been resolved, and that our technical support team has provided you with all the necessary information.
Best regards,
Monro Casino
Disgusting scam casino with clickbait promotions
January 4, 2024
Unprompted review
Reply from Monro Casino
Hello, dear player!
We are sorry to hear that you have formed such an opinion of our casino. We always strive to create promotions that are interesting and enjoyable for our players, enhancing their experience on our website. Additionally, we are committed to providing a comfortable environment and ensuring the fairness of all games.
We hope that your opinion of our casino may change in the future. Wishing you the best of luck and continued success!
Best regards,
Monro Casino
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