Monster JoysticksReviews 

11
TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

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4.4

All reviews

(11)

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Rated 5 out of 5 stars

great products, greater customer service

FANTASTIC CUSTOMER SERVICE. had a issue with the wood based housing not fitting together well, which resulted it it getting damaged. i left a review stating such which i have taken down.
within 10 mins of the review ian at monster asked if he could help. and boy did he, he sent a new case a perspex one which fitted like a glove.
the switch gear and associated hardware are excellent quality. just shows you don't need to spend fortunes to get quality and new parts are readily available should you need to or upgrade.
thankyou to ian

February 16, 2023
Unprompted review
Monster Joysticks logo

Reply from Monster Joysticks

Hi, Sorry you had this issue with the casing. If you email customer services we'll be more then happy to help you.

Rated 5 out of 5 stars

Very easy to build, and great quality

I bought a deluxe arcade stick from Monster Joysticks almost a year ago, as part of a project to combine a Raspberry Pi into an all-in-one portable MAME arcade console.

I can't emphasise enough just how poor my manual/technical skills are, but the instructions for assembly are comprehensive, the components are of good quality and I thoroughly enjoyed the process of putting it together.

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful stuff

Wonderful stuff. Had an issue with the board and Ian sorted it for me with a specific software update. Great customer service.

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant peice of kit. Love it.

Have been wanting to buy a Deluxe Monster Joystick for ages and finally made the plunge. Very exacting engineering and quality parts. This is now my favorite gaming device. Nostalgia and wanting to replay games at accurately without having to go the whole Cabinet route.

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Truly excellent customer service!

Purchased a Sanwa joystick from MonsterJoysticks.com. The item quality is excellent, and the customer service even better. The store contacted me ahead of fulfiling my order to specify a couple extra details, and even offered to ship an extra part to make sure I can connect the joystick to my fight stick. Greatly recommended!

June 28, 2021
Unprompted review
Rated 5 out of 5 stars

Monster Joysticks are Monster Good!

I've purchased four Mini Monster joysticks for my ZX Spectrum and my Amstrad CPC, as well as several port adapters and a Raspberry Pi arcade stick. Customer service has always been fantastic, so much so that the owner of the business worked on developing a joystick adapter for the Amstrad CPC+ computers at my request. I cannot recommend Monster Joysticks products and the company enough.

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

Great joystick for an excellent Retro experience

Great kit. And lovely joystick. Playing games on my Amiga and Amstrad CPC the way I would have loved back in the day.
My ZipStick is now on the shelf.
Assembly was relaxing and straightforward.
Thanks go to RMC otherwise I’d have missed this great joystick.

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

The joystick I always wanted back in…

The joystick I always wanted back in the '80s. Boy did we break a lot of joysticks back then, but this is solid. Real arcade parts, a solid base and I LOVE being able to make my own custom artwork for it.
Great personal service from the team and quick delivery. Thank you!

March 13, 2021
Unprompted review
Rated 1 out of 5 stars

Joystick doesn´t work taxes and handling high

I´ve ordered one joystick to Germany which took about 2 weeks of delivery which was ok for me.
After assembling the joystick it didn´t work correct.
I wrote to the support and they send me some replacement parts which took another ceveral weeks, because the support declared the parts wrong, so they went back to UK.
Meanwhile I´ve received an invoice from GLS for handling and taxes, which was about 22€ in total.
With DHL that would be much cheaper in handlingcosts.
Nothing againt the taxes, UK is not in Europe anymore.
After assembling the replacement parts the joystick has exactly the same issues, as before.
This means I have an extremely expensive joystick now, that even doesn´t work.
That was my first an last order at "Monster Joysticks".

March 9, 2021
Unprompted review
Monster Joysticks logo

Reply from Monster Joysticks

Hi, I am sorry that you are upset with the delivery times and the import duty fees however this is almost entirely out of our control. Yes we did make a mistake on the paperwork when we shipped the replacement parts and we re-shipped them immediately for you when this mistake was realised. We have never been made aware that you are still having an issue with your kit and we will be reaching out to you via email immediately to see what we can do to remedy this, the replacement parts were fully tested before shipping so there could be something else at fault somewhere.

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