Mont Bleu s.r.o Reviews 1,173

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the quality of the products, finding them superior to other brands and noting their durability and craftsmanship. The items are often described as beautiful, with appealing designs and sparkling details, and many appreciate the fast delivery and secure packaging. Reviewers also highlight the excellent customer service and communication, making the overall experience positive and recommending the shop for its quality and efficiency. However, some people mentioned significant delays in order processing and shipping, with items taking a long time to arrive or not receiving proper confirmation and tracking information. A few customers also experienced issues with incorrect items being sent or products not being exactly as described online.

What people talk about most

Product

Consumers find products to be of high quality and value, with many reviewers praising the durability and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the superior craftsmanship and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast shipping and quick... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some finding the selection and purchase... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are so superior to other glass files I've owned, it's hard to even compare them. They look just like cheaper files you can buy on Amazon, but they are so much better! The grit is very fine so th... See more

Rated 5 out of 5 stars

Gorgeous glass nail files sparkling with stunning Swavorski crystals. As the great-granddaughter of Czech immigrants, it brings me immense joy to support a Czech company and gift my friends and loved... See more

Rated 5 out of 5 stars

Wow on the quality of these nail files. i will never buy another generic brand again. The Swarovski design is EVERYTHING and absolutely BEAUTIFUL. Very classy! Thank you!

Rated 5 out of 5 stars

The site was very easy to use. Mont Bleu offers so many different designs for their files. I have been using a Mont Bleu nail file for over 10 years. It was a gift. I absolutely love how it makes my n... See more


Company details

  1. Manufacturer

Written by the company

15 years on the market and still growing. All these years Mont Bleu has been delivering only the best. Mont Bleu is a manufacturer of Czech made glass nail files, and a Design Atelier who make bijoux, and decorates beauty products, and gifts with SWAROVSKI® ELEMENTS. We opened this e-shop to enable people to purchase our products online without a hassle. We opened it especially for those who admire handcrafted accessories, and those who have an eye for handmade presents. People choose us Mont Bleu delivers its products all over the world, which is why clients from USA, Canada, from all over the EU, and Asia are buying our products with great pleasure. Safe and secure shopping with your privacy guarantied.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

In Time For a Birthday

I needed a couple of the files for a birthday, but I didn’t notice a few things were on back order. Customer service helped me to make sure they came in time. The packaging was secure and everything came in perfect condition. My niece loved them.

August 15, 2025
Rated 5 out of 5 stars

Great experience

Free, fast international shipping, great prices, quality products. I love to buy direct from the source!

July 16, 2025
Rated 4 out of 5 stars

Slow but good

Never shipped. I placed my order on April 15th. It contained an item on back order so I waited. They never responded to any of my emails requesting update. I received an automated email saying my order was complete and shipped on June 24th. That was not true, FedEx say they never received the package for that shipment number. Mon Bleu has still not answered any email about it since, but they sure did email to ask me for a good review here.
UPDATE: The oderder was finally delivered on 25 July. One item not quite as described, but everything else was right. Best nail files anywhere. Took a very long time, but I would not buy any other brand. Updated from 1 star to 4 stars. I did not give 5 stars because they never reply to emails and their phone doesn't work, but the quality of their files is 5 star.

April 15, 2025
Rated 5 out of 5 stars

Five star experience!!!

The products were well and safely packaged to avoid damage. The delivery was rather fast considering the inefficiency that is my local post office.

February 26, 2025
Rated 4 out of 5 stars

Decent quality

Very fast delivery, good prices, nail clipper is not that sharp but it is ok. The other products meet my expectations. Good to decent quality for the price.

February 24, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look