Montessori Toddlers Reviews 

Cheap plastic arrived broken for Mother’s Day and they would not issue a refund because I didn’t open the box until after the 7 day post delivery window had expired. Trash product and useless support.

Avoid this company. Terrible customer service. After 3 weeks of waiting for my order, they cancelled it advising that they ‘logistically’ cannot fulfil my order. I suspect fuel prices have affected shipping and now they don’t want to stand by their free shipping.

I purchased the toddler hand print frame

I am extremely disappointed with both the quality of this product and the customer service I have received.
The Perspex arrived with protective film on it, which I did not remove until I was ready to use the product — as most people would. Once removed, it was clear the Perspex was scratched and dented. The outer packaging appeared fine, and there were no instructions or indication that I needed to fully unwrap and inspect every internal piece immediately upon delivery.
If this had been purchased as a gift, it would be completely unacceptable to expect someone to unwrap every internal component just to check for defects beforehand.
When I reached out to customer service, the response showed little understanding or accountability for the issue, which was incredibly frustrating.
It’s also clear from the reviews on your website that I’m not the only customer who has received scratched Perspex — this appears to be an ongoing quality issue.
To be clear, I am not asking for a full replacement kit — only for the damaged inserts to be replaced.
Overall, this experience has been disappointing, and I would not recommend purchasing based on both the product quality and the lack of helpful customer support.

This s the second order I’ve placed and am really pleased with the quality of the product!

The toys that Montessori make are such great quality! Well-made and age appropriate. They are listed on the website according to the age of the child. It is easy for me, as a grandmother, to see the kinds of tasks that are appropriate for my granddaughter’s age. Their communication is fabulous and very sincere: Letting you know when the item is coming and if you were satisfied. This is a company that you can count on for a positive experience!!

my item has still not arrived, so too late for intended date, a present for my granddaughter

I purchased a personalised jigsaw for my granddaughter from an advert on facebook. Very poor quality not at all what I expected from this company and was relatively expensive. The quality was very poor I would not recommend this product

Like many other customers, I wish I had read the reviews before I made the purchase. I was also led to believe I was buying from Montessori. After three weeks my order arrived. It was packed in two good quality boxes with Montessori printed on them, unlike the three items I purchased which did not have Montessori mentioned at all. I paid £42 for my order for items that would probably be for sale in the pocket money section of a toy shop for a few pounds!! Extremely disappointed.

Terrible delivery, ordered some 16 days ago but sill hasn't arrived despite them stating 7-10 days. Emailed them for an explanation and again despite them stating a reply in 24 hours, 48 hours later nothing. Hopefully the product will be better than the customer service... I can only wait.

Really disappointed with the Toddlers Music set. It arrived in a box that was battered and not suitable for gift giving. I do not think the item itself is worth the money I paid - I think it looks and feels like a cheap version of something that could have been special.

Absolutely horrible! Placed order on 2/18/26, just received out for delivery today 3/3/26. Went to tracking and I am po’d!
The our city and state (California) but it’s out for delivery in same city name but Kansas!!!! Delivered from China!!!!
Only way to contact them is email!!! Shouldn’t be allowed to do business in USA!

Quality is so bad, it's sad knowing that it could have been a great decoration

Terrible experience - still not sure whether this is a legitimate setup. My parcel never arrived (ordered 3 months ago!) and I had to get my money back through the bank as the company said they don't issue refunds. They did respond to all my emails (Charlotte?!) but I just felt I was being fobbed off. Don't go near them!

Guaranteed shipping was not true and the products when they arrived were terrible quality/not as advertised.

Site is a scam do not purchase.

I ordered a product in a colour then received a different colour. When emailing about this they just said I couldn’t return or swap it. Instead of giving me a full refund or just sending what I ordered they only gave me a “partial refund” 20% which was stuff all of my money back.
It’s actually over priced and the quality isn’t the best anyway. I’d recommend everyone stick to Shein or even Temu.

Easy to order. Delivery updates were good. The frames are very poor quality. Flimsy. Because they are flimsy they were difficult to put up. Had to hang 1 frame landscape because the clip for portrait hanging detached. I had to persevere because my grandchildren were so excited. I would be surprised if they last a fortnight. Told the children they cannot open them because the doors feel unsafe. I do not recommend and really wish I had read reviews before purchasing. Expensive tatty rubbish.

The exact same travel bag is on temu for half the price! They either use temu or the same factory with how long delivery took!!!

Ordered the microscope on the 7th of December as a Christmas present for my grandson. The quoted delivery time was 7-10 working days (so two weeks - 21st December latest).
It finally turned up on the 29th.
I've emailed twice, asking how to get a refund but have been completely ignored.
Very disappointed. Obviously will never use this company again.

I ordered a wrist microscope as a stocking filler on 10 December. It has still not been shipped! I have contacted the company twice but have not received a substantive response.

I admit I did buy an A4 toddler display frame from Montessori Toddlers at the end of October 2025 as a Christmas present after reading the delivery time was long, so bought early. When it arrived it was packaged up well and sealed, there was no damage to the packaging, so I wrapped the sealed frame up ready for Christmas. Big mistake, when my daughter got round to opening the sealed frame, the cardboard corners were fine, but inside the frame was cracked through. Didn't realise until the frame was opened that it was also cracked through the other side too, so fell apart. Contacted Montessori Toddlers who said that it had been too long for a replacement or any other recompense. I don't think it's normal to open a sealed item when it is a present, but I will from now on. This frame was obviously damaged before packaging was put on it. I'm so disappointed as I didn't buy a cheap one, I went for Montessori thinking it would be good quality. On reflection, I think it is cheap, poor quality and probably shipped from China. I would say, don't buy from them.
UPDATE
Having been told I couldn't have another frame or a refund as it had been too long I told them I would leave an honest review and not recommend them, they have now offered me a full refund.