Montessori Toddlers Reviews 

145
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, most reviewers were unhappy with their experience overall. Customers frequently expressed deep frustration regarding severely delayed deliveries, missed Christmas presents, and unexpected shipping directly from overseas locations without any prior warning. Many buyers also reported receiving items of shockingly poor quality that completely failed to match the appealing pictures shown on the website. Some reviewers were happy with their purchases, noting that the items actually arrived quite quickly, were well packaged, and felt remarkably sturdy. Others mentioned that the charming wooden toys brought immense joy to their grandchildren and perfectly matched all of their online expectations.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, ranging from great satisfaction to... See more

Quality

Reviewers mention negative feedback about quality, noting that items arrive damaged, feel flimsy, and are... See more

Delivery service

Customers had ambiguous experiences with delivery service. On one hand, many reviewers praised the fast... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between customers. While some... See more

Website

People report negative experiences with the website, describing the platform as confusing. Reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I bought a few wooden toys for my niece and wow, the quality is actually really nice. They feel solid and not cheap at all. She was sooo excited when she opened them

Rated 2 out of 5 stars

UPDATE: They have now acknowledged the inadequacy of their response about the broken frame and sent me a new one. I'd still never order from them again. ORIGINAL: The art frame we ordered broke wi... See more


Company details

  1. Children's Toys Store

Written by the company

At Montessori Toddlers, we believe childhood deserves to be honoured. We make thoughtful toys, frames and learning tools that help families cherish those fleeting years. Every piece is CE-certified, safe for little hands, and designed to support your child's creativity, growth and imagination, so it can be loved for years to come.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

145 reviews

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Asks customers to review

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Replied to 9% of negative reviews

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1.4

All reviews

(145)

117 reviews in the last 12 months

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Rated 3 out of 5 stars

be cautious otherwise you get the items double :(

Update 19/8 - They have issued a refund for me, as I have cancelled everything at the end. So at least i can confirm that I got a response very quickly and they helped to resolve this. Still, I did not find the order process very convenient and I also would not like to order items from "Sweden" coming directly from China. :) Overall I rated them with 3 stars at the end for the quick customer care response.
******************
I wanted to order something and the website was sending such a misleading message that I accidentally clicked and voila I have ordered the same item a second time! REALLY??? I only wanted it once! I need to get it canceled, this kind of way of doing business scares me as a customer far away!

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

I think this company is a scam

I think this company is a scam. Product arrived, very cheap, doesn’t work.
Don’t waste your money. They won’t give me a refund. Awful service, product and company. I question its legitimacy

August 14, 2025
Unprompted review
Rated 2 out of 5 stars

Ordered the mini microscope for £18

Ordered the mini microscope for £18. Good updates on delivery but I was suspicious about how long it was taking. When it arrived it was from China and very cheap and plastic, so I googled it and it's £8 on Temu. I thought Montessori would be quality, the website is certainly very slick. My own fault for not checking the company online first.

August 9, 2025
Unprompted review
Rated 1 out of 5 stars

Awful Service!

Would have given no stars if that was possible. All I can say is good luck if your order actually turns up. I’ve been waiting 12 days for my item when they say 5-10 days. Truly shocking service- don’t go anywhere near this company!

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give them no stars I would

If I could give them no stars I would. Cheap looking toy arrived in damaged box so no way could I gift this as planned.
So called customer services told me I’d have to return this to Sweden and pay postage to get a refund. Total joke. Please avoid them.

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely long shipping time which is…

Extremely long shipping time which is understandable: today I realized the products werd shipped from China originally. The products did not match high Montessori standards at all, this site is just a marketing front to sell cheap inferior Chinese goods. The activity board I chose for my grandson is just a cheap half electronic device. I feel very disappointed! Stay away.

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

20 days or more to receive a simple…

20 days or more to receive a simple night lamp?
This company buys products in China and redistributes them. I bought the same lamp directly from the USA and received it in 7 days, while I am still waiting for delivery of the one I bought from Montessori.com.

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I ordered 6 of the frames, realising I made a mistake. I couldn’t find anywhere to cancel, so I thought I try my luck and just email them 5 minutes after placing the order. And to my surprise, 30 min later I got an email confirming that the order was cancelled and that I would receive a refund. Shortly after I received another email from a customer agent confirming this.
I can’t say anything about their product, but handling was great.

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Chinese Dropship with a European front end

I purchased from this company after seeing an ad on Facebook - the product looked good. the price looked good and the website made me think it was a posh Swedish company.

Then I place my order and see that it's coming all the way from china on a drop ship - completely missed the mothers day date in the U.K I wanted it for and still haven't got it.

I then later check and I could get the same thing from TEMU For half the price.

I wouldn't recommend this website. I'm yet to see the quality so there may be further disappointment ahead

March 22, 2025
Unprompted review
Rated 1 out of 5 stars

Made in China not Sweden

The company is Sweden based, but products come directly from China, the delivery time is enormous, and when the package is stuck or lost they can't do anything about it. There is nothing local about them, nothing local about the product, this is just product from temu or aliexpress. Save yourself some time and go to amazon.

March 14, 2025
Unprompted review
Rated 1 out of 5 stars

Long delivery time from China, high cost of return

I am in the UK and bought 2 frames as Xmas presents. Ordered at start of December well in time to receive by their advertised 7-10 business day delivery time. Item tracking showed them as stuck in a warehouse in China for 11 days, so they obviously didn't reach UK until after xmas. I returned them as they were no longer needed and had to pay postage return to Sweden (?!). This cost £12. So a lot of hassle and minus £12. I emailed multiple times for a resolution and was ignored. They haven't acknowledged that they have received the returned frames but paypal refunded me my initial cost of purchase.

December 9, 2024
Unprompted review
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Reply from Montessori Toddlers

We're sorry to hear about your experience. We always strive to ensure a smooth shopping experience for our customers. If you have any further questions or need assistance, please feel free to contact us at info@montessoritoddlers.com.

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