Montgomery's Reviews 304

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

The guys that put the battery in my couch ripped the bottom and didn’t tell me. I didn’t realize until later. My puppy kept wanting to go into the hole and I had to take out the whole underside.

Rated 5 out of 5 stars

My experience with your service process was fantastic! Zach was highly engaged, solution focused & very passionate about his work. I really enjoyed talking with him while he worked & loved that my s... See more

Rated 5 out of 5 stars

Love the store employees and selection. They were very helpful with picking out furniture within my budget. Also, showed great knowledge about the furniture and construction. I love the display t... See more

Rated 5 out of 5 stars

Kayla was very helpful :-) Excited to do more business as our house progresses. Thanks again Kayla for superb service. We asked if we could take a barstool home to see how it would look and how man... See more

Company details

  1. Interior Designer
  2. Furniture Store

Written by the company

The Montgomery's whole-home experience allows you to shop with confidence while our team of specialists and experts combine their knowledge and talents to offer you selections for every budget in furniture, mattresses, window fashions, flooring and lighting for your home. With stores in Sioux Falls, Madison, Watertown, and Aberdeen, you will find fashions for your home with a design team prepared to walk you through each step of the process from inspiration to installation with our complimentary design services.


Contact info

3.9

Great

TrustScore 4 out of 5

304 reviews

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Rated 2 out of 5 stars

The custom piece of furniture I bought…

The custom piece of furniture I bought is of poor quality and is not performing well. After 7 months of use I am embarrassed to have it in my home. It is taking over a month to get any action from the staff concerning options to have it fixed.

May 4, 2018
Unprompted review
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Reply from Montgomery's

Julie - Thank you for taking the time to give us feedback. I apologize for the experience you have had with your custom order and the amount of time it has taken us to reach you to resolve it. I will personally contact you today and let you know where we are at on getting this resolved - Matt

Rated 4 out of 5 stars

Updated Review

I recently shared my experience with Montgomery’s Furniture. While I am
happy with the furniture that we purchased, I encountered a few issues following the purchase. Since sharing my thoughts, I immediately heard from Anita, the director of sales, as well as the salesperson. I appreciate the concern shown to me by Anita, and how receptive she was to listening to my situation. She made several offers to try to rectify the situation, and I was very impressed with her willingness to do so.

May 3, 2018
Unprompted review
Rated 1 out of 5 stars

My wife and I had some floor coverings…

My wife and I had some floor coverings installed from Montgomery's, there is some issues with the sheet vinyl. I was sick when John from Sioux falls called, I returned the call after I was feeling better and left a voicemail, no response.

I am glad that we did not have the whole house done by them. They knew we were in the market for new furniture. I'm not talking about a couch or a chair. I'm talking about buying at least 3 bedroom sets, living room furniture, dining room set, along with a family room set. So, enough money worth of household stuff.
After our experience, we went somewhere else for the furniture and will not be purchasing anything from Montgomery's in the near future.

April 18, 2018
Unprompted review
Rated 5 out of 5 stars

The designer was very cognizant of my…

The designer was very cognizant of my tastes and to also use some of my items that might be included in the design. She tried her very best to find quality products at the best cost. Her design was a total success and I was very pleased with the outcome

April 11, 2018
Unprompted review
Rated 5 out of 5 stars

I worked with Emily M

I worked with Emily M. in the Sioux Falls SD store. Emily is professional, creative, respectful and a joy to work with. I would recommend her expertise to anyone. Montgomery's offers a broad spectrum of styles and a great selection of design products are available. Their employees are courteous and helpful. One of SD's best in furniture, art and decor.

April 2, 2018
Unprompted review

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