Montirex Reviews 12,757

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 5,917 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting the premium materials, comfortable feel, and stylish designs. Many people appreciate the excellent service, highlighting the ease of ordering, quick responses, and efficient handling of issues. Reviewers are also happy with the overall value and the wide selection of items available. However, some people were dissatisfied with delivery services, mentioning lost parcels, delayed arrivals, and issues with next-day delivery not being fulfilled. There were also occasional concerns about inconsistent sizing across different products, making it a gamble whether items would fit. A few customers experienced issues with product durability, such as zippers breaking or fabric tearing after minimal use.

What people talk about most

Product

Customers generally express satisfaction with the product quality, highlighting excellent materials,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many consumers praise the fast... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of clothing,... See more

Order

Consumers find order to be ambiguous. Many customers praise the ease of ordering, fast delivery, and quick... See more

Service

Clients share positive opinions on service, consistently praising the speed and efficiency of the company.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my Montirex short set with the t-shirt and windbreaker and I’m seriously impressed. The quality is top tier – the material feels premium, lightweight and really comfortable. The fit is p... See more

Company replied

Rated 5 out of 5 stars

The sale was great usually you can't find certain sizes. I managed to get a whole tracksuit, shorts, tshirt and a zip long sleeve top all matching. I was given free delivery within 3 days and a first... See more

Company replied

Rated 5 out of 5 stars

Website was easy to navigate and the item arrived quickly and well packaged. Really impressed with the quality of the joggers having previously only having bought shorts, t-shirt and jacket for my so... See more

Company replied

Rated 5 out of 5 stars

I’ve had a great experience with Montirex. The zip on the jacket I ordered for my son came off after a couple of wears. I emailed customer service and got really quick responses. I sent them some phot... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

Montirex is a challenger sports performance brand built on passion, perseverance and quality. We fuse the best in sport, style and outdoor to create the ultimate performance wear for athletes and adventurers of all abilities. Designed and manufactured with durability, an eye for innovation and a focus on fabrication, our products enable you to take on any challenge.  Colour, cut and design are integral to everything we do, because confidence powers performance. We are Montirex, Challenge Accepted.


Contact info

4.1

Great

TrustScore 4 out of 5

13K reviews

5-star
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Rated 5 out of 5 stars

Very good quality and fast delivery

Very good quality and fast delivery

April 4, 2026
Montirex logo

Reply from Montirex

Hello David,

Thank you for your feedback!

We’re really pleased to hear you’re happy with the quality and fast delivery. We appreciate your support and hope to see you again soon.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Always good quality and fast delivery!

Always good quality and fast delivery!

March 29, 2026
Montirex logo

Reply from Montirex

Hello Gav,

Thank you for your great feedback!

We’re really pleased to hear you consistently find our products to be good quality with fast delivery. We truly appreciate your continued support and look forward to serving you again soon.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Great Service

Good choice for my grandson easy to order and received on time great service

April 4, 2026
Montirex logo

Reply from Montirex

Hello Mary,

Thank you for your kind feedback!

We’re really pleased to hear you found it easy to order and that your grandson’s item arrived on time. It’s great to know you were happy with the service, and we truly appreciate your support.

We hope to see you again soon.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Great price

Great price, product and service

April 4, 2026
Montirex logo

Reply from Montirex

Hello Anne,

Thank you for your feedback!

We’re really pleased to hear you’re happy with the price, product, and service. We truly appreciate your support and hope to see you again soon.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Product wasn’t right for me personally…

Product wasn’t right for me personally but can’t fault the speed of delivery and the ease of returning the items

April 4, 2026
Montirex logo

Reply from Montirex

Hello Gerald,

Thank you for your honest feedback.

We’re sorry to hear the product wasn’t quite right for you personally, but we’re really pleased to know you were happy with the speed of delivery and found the returns process easy. That’s exactly the experience we aim to provide.

We appreciate your support and hope to have the opportunity to serve you again in the future.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Highly recommended montirex

Highly recommended montirex
From Quality to design and returns policy are really prompt
They have an absolutely amazing website
Highly recommend

April 4, 2026
Montirex logo

Reply from Montirex

Hello Pauline,

Thank you for your fantastic feedback!

We’re really pleased to hear you’re happy with the quality, design, and our returns process. It’s great to know you’ve had a positive experience with our website and service overall.

We truly appreciate your recommendation and support, and we look forward to seeing you again soon.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

5* really fast delivery

5* really fast delivery , I have ordered one item wrong size , got refund fast . Ordered the correct size delivery is in couple days ! Very happy customer !

April 10, 2026
Montirex logo

Reply from Montirex

Hello Inga,

Thank you for your 5-star feedback!

We’re really pleased to hear you were happy with the fast delivery and that your refund was processed quickly. It’s great to know you were also able to reorder the correct size without any issues and that it arrived promptly.

We truly appreciate your support and are glad to have you as a happy customer.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

I could not believe how good the…

I could not believe how good the response was off the customer service at Montirex they resolved my problem in a couple of emails and a photo of the problem with my pants and a new pair delivered the next day I will definitely be buying from Montirex again very happy.

April 10, 2026
Montirex logo

Reply from Montirex

Hello Peter,

Thank you for your fantastic feedback!

We’re really pleased to hear our customer service team was able to resolve your issue quickly and that your replacement arrived the next day. It’s great to know you were happy with how smoothly everything was handled.

We truly appreciate your support and look forward to seeing you again soon.

Kindest regards,

The Montirex Team

Rated 1 out of 5 stars
Montirex logo

Reply from Montirex

Hello Sarahjane,

We’re sorry to hear that you still haven’t received your order.

From our records, we can see that your order was placed on 06/04 and dispatched from our warehouse on 07/04. Based on the tracking information, the parcel has not progressed through the courier network since 08/04, and we therefore have to deem it as lost in transit.

Our customer service team has reached out to you directly regarding this matter and to arrange a resolution.

We apologise for the inconvenience caused and appreciate your patience.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Bought for my grandson absolutely love…

Bought for my grandson absolutely love it

April 10, 2026
Montirex logo

Reply from Montirex

Hello Elaine,

Thank you for your kind feedback!

We’re really pleased to hear your grandson loves it. We truly appreciate your support and hope to see you again soon.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Always a great experience with…

Always a great experience with Montirex.

Highly Recommend

March 2, 2026
Montirex logo

Reply from Montirex

Hello Danny,

Thank you for your great feedback!

We’re really pleased to hear you consistently have a positive experience with us. We truly appreciate your recommendation and continued support.

We look forward to seeing you again soon.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Great customer experience really…

Great customer experience really helpful staff

April 10, 2026
Montirex logo

Reply from Montirex

Hello Sandra,

Thank you for your kind feedback!

We’re really pleased to hear you had a great customer experience and found our staff helpful. We truly appreciate your support and hope to see you again soon.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

quality of the clothing and services

quality of the clothing and services

April 3, 2026
Montirex logo

Reply from Montirex

Hello Peter,

Thank you for your feedback!

We’re really pleased to hear you’re happy with both the quality of our clothing and the service you received. We truly appreciate your support and hope to see you again soon.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Great freshness

Great street gear

March 24, 2026
Montirex logo

Reply from Montirex

Hello Andy,

Thank you for your feedback!

We’re really pleased to hear you’re happy with the streetwear. We appreciate your support and hope to see you again soon.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Great experience

Prompt delivery, quality product, simple returns procedure promptly dealt with.

April 1, 2026
Montirex logo

Reply from Montirex

Hello Chris,

Thank you for your great review!

We’re really pleased to hear you were happy with the prompt delivery, quality of the product, and that the returns process was simple and handled quickly. It’s great to know everything went smoothly for you.

We really appreciate your support and hope to see you again soon.

Kindest regards

The Montirex Team

Rated 1 out of 5 stars

Delivery did not arrive again

I gave Monterix another chance and had exactly the same issues.

Paid for next day delivery — it never arrived. Customer service is extremely slow, and I’ve had to chase repeatedly. I’m still waiting on a refund.

Nothing has improved since my last experience, despite their response on here. Very poor service and completely unreliable.

I will not be ordering again.

April 13, 2026
Unprompted review
Montirex logo

Reply from Montirex

Hello Leanne,

Thank you for taking the time to leave your review, and we’re really sorry to hear about your experience.

We completely understand how frustrating this must be, especially after choosing a next day delivery service and not receiving your order as expected, alongside delays in communication and your refund. This is not the standard we aim to provide, and we sincerely apologise for the inconvenience caused.

We would like the opportunity to look into this properly and ensure your refund is processed as quickly as possible. Please contact us at info@montirex.com with your order details so our team can prioritise your case and provide you with a clear update.

We appreciate you giving us another chance, and we’re very sorry that we have not met your expectations on this occasion.

Kindest regards,

The Montirex Team

Rated 1 out of 5 stars

I placed an order and never received…

I placed an order and never received it!!!

April 10, 2026
Montirex logo

Reply from Montirex

Hello Samantha,

Thank you for getting in touch, and we’re really sorry to hear that you’ve had an issue with your order.

We can see that your order was placed on 09/04 and dispatched from our warehouse on 10/04. According to the tracking information, the parcel was delivered on 14/04.

As you’ve advised that you have not received the order, we have raised this with the courier to investigate this further. Once they have provided us with an outcome, our customer service team will be in touch with you via email with an update and next steps.

We understand how frustrating this situation must be and we appreciate your patience while this is being looked into.

Kindest regards,

The Montirex Team

Rated 1 out of 5 stars

Missing parcel issue not resolved.

It has been exactly 3 weeks since my parcel has gone missing which is completely unacceptable, I am in pursuit of a refund.

April 17, 2026
Unprompted review
Montirex logo

Reply from Montirex

Hello Dan,

Thank you for your review, and we’re really sorry to hear about the issue with your parcel.

We understand how frustrating it is to be waiting this long without receiving your order, and we completely appreciate your concern. This is not the experience we want for our customers.

To allow us to assist you as quickly as possible, please reach out to us directly at info@montirex.com with your order details so our team can investigate this further for you.

We appreciate your patience and apologise again for the inconvenience caused.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Quick delivery lovely quality…

Quick delivery lovely quality unfortunately it didn't fit.would buy again.

April 9, 2026
Montirex logo

Reply from Montirex

Hello Geraldine,

Thank you for your kind review!

We’re really pleased to hear you were happy with the delivery and the quality of the item. We’re sorry it didn’t fit as expected, but we truly appreciate your feedback and are glad to know you’d shop with us again.

If you ever need any help with sizing or recommendations in the future, our team will be more than happy to assist.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Montirex tracksuit. …

My son loved the tracksuit he was very pleased. The quality is spot on and the delivery was very quick.

April 2, 2026
Montirex logo

Reply from Montirex

Hello Nicola,

Thank you for your lovely review!

We’re really pleased to hear your son loves the tracksuit and that you’re happy with the quality and delivery speed. It’s great to know everything met your expectations.

We appreciate your support and hope to see you again soon.

Kindest regards,

The Montirex Team

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