moo-coco Reviews 310

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

100 %, quick with answers when asking questions. Rapid response at all times. Quick delivery when ordered plus well wrapped, fragile tape all round. Polite when sending emails out, all excellent... See more

Rated 1 out of 5 stars

Ordered on 1st January more of the LED Apple Cracked Lights. After waiting for delivery which never arrived I contacted the supplier. They said that they had shipped and would take it up with the Ro... See more

Rated 5 out of 5 stars

Extremely fast/prompt delivery and well packaged. Lovely items at a great price.....this is my second time purchasing and will definitely be buying again in the future. 🤗 I would highly recommend... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the midnight rose diffuser and it smells incredible! The diffusers here are much better than others on the market as it doesn't affect a small area but comfortable fills my e... See more

Company replied

Company details

  1. Clothing Store

Written by the company

We're proud to offer something for everyone – we celebrate individuality and believe everyone should have the freedom to express their style.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great value

Superb value for money well packaged, a little bit late on delivery (not there fault) as I was advised of this, would shop with them again.

August 11, 2022
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Reply from moo-coco

Hey Howard,

Thank you for your 5* review.

We are so pleased to hear that you thought our items are superb value for money and that the item arrived well packaged. I do apologise for the delay in your item reaching you, we always like to keep our customers updated.

We cannot wait to welcome you back to moo-coco again soon.

Team moo-coco x

Rated 1 out of 5 stars

Even after 19 days still nothing

Even after 10 days my table hadn’t arrived then after 19 days and 4 email still nothing warning don’t order from this company they are useless

August 11, 2022
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Reply from moo-coco

Hey Alison,

Thank you for your review.

We are sorry to see that it is a 1* reveiw. I have sent you an email regarding your order. Unfortunately Royal Mail can take up to 14 working days to deliver orders once they are dispatched.

We hope your order arrives soon.

Team moo-coco x

Rated 1 out of 5 stars
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Reply from moo-coco

Hey Samantha,

Thank you for your review.

We are sorry to see that it is a 1* reveiw. I have sent you an email regarding your order. Unfortunately Royal Mail can take up to 14 working days to deliver orders once they are dispatched.

We hope your order arrives soon.

Team moo-coco x

Rated 2 out of 5 stars

Its pretty don't get me wrong....

Its pretty don't get me wrong..... HOWEVER it says sparkly diamanté which is what i wanted it is however glitter. I opened it and glitter went all on my face all over the cupboard im constantly finding glitter everywhere it's definitely not worth the money to me and it is miss sold and miss lead as diamanté

August 1, 2022
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Reply from moo-coco

Hey Kirsty,

Thank you for your review.

We are sorry to see that this is a 2* reveiw. We are sorry to hear that the product was not what you had expected. We do have a return period on all items of 14 days if you email our sales team at sales@moo-coco.co.uk they can assist you.

Team moo-coco x

Rated 5 out of 5 stars
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Reply from moo-coco

Hi Mrs Gleaves,

Thank you for your 5* reveiw.

We are so pleased to hear that our service was prompt and all was excellent.

We hope to welcome you back to moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Fantastic services

Fantastic services. My coasters are amazing. The quality and value are brilliant. Thank you

June 14, 2022
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Reply from moo-coco

Hey,

Thank you for your 5* reveiw.

We are so pleased to hear that you have received fantastic service from us and that the quality and value of our products is brilliant.

We hope to welcome you back to moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Received my item

Received my item. I love it. It’s so blingy

June 1, 2022
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Reply from moo-coco

Hey,

Thank you for taking the time to leave us a 5* review!

We're over the moon to hear that you love your item and how blingy it is!

We hope to welcome you back to moo-coco in the future.

Team moo-coco x

Rated 5 out of 5 stars

Fast delivery 🚚 item was as specified…

Fast delivery 🚚 item was as specified 👍

May 31, 2022
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Reply from moo-coco

Hey,

Thank you for your 5* review!

We're so pleased to hear that your item was delivered quickly and exactly as specified.

We hope to welcome you back to moo-coco soon!

Thank you again!

Team moo-coco x

Rated 5 out of 5 stars

Very quick delivery and great site I…

Very quick delivery and great site I will use them again

May 24, 2022
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Reply from moo-coco

Hey,

Thank you for your 5* reveiw.

We are over the moon to hear that your order arrived quickly and that our website is great.

We cannot wait to welcome you back to moo-coco again soon.

Team moo-coco x

Rated 1 out of 5 stars

One off the big plate mats is damaged…

One off the big plate mats is damaged the backing on 1 has come away from the glass .
I’m sending them back and getting a refund.

May 24, 2022
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Reply from moo-coco

Hi Jennifer,

Thank you for your review.

We are sorry to see that you have left us a 1* review. I can see that our sales team have been speaking with you over email to try and resolve this issue for you.

We hope we can get this resolved as soon as possible for you.

Please do not hesitate to contact us any further if you need more help.

Team moo-coco x

Rated 5 out of 5 stars

Nice product

Nice product, quick delivery

May 23, 2022
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Reply from moo-coco

Hi,

Thank you for taking the time to leave us a 5* review!

We're thrilled to learn that you love your item and that it was delivered quickly.

We hope to welcome you back to moo-coco soon!

Team moo-coco x

Rated 5 out of 5 stars

Everyone has said how lovely my things look

Great items and fast delivery

May 10, 2022
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Reply from moo-coco

Hi Keith,

Thank you for your 5* reveiw.

We are over the moon to hear that our items are great and that the delivery was fast for you.

We hope to welcome you back to moo-coco again very soon.

Team moo-coco x

Rated 5 out of 5 stars

Fast delivery items perfect great…

Fast delivery items perfect great service definitely be ordering again

May 10, 2022
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Reply from moo-coco

Hi Samantha,

Thank you for your 5* reveiw.

We are so pleased to hear that your order arrived with you quickly and that the service was great from us. We love hearing that the products are perfect.

We cannot wait to help you back to moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Amazing incense that fills the whole house!

I recently purchased the midnight rose diffuser and it smells incredible!

The diffusers here are much better than others on the market as it doesn't affect a small area but comfortable fills my entire place with a comfortable, fresh scent!

I strongly recommend these and I hope to purchase more in the future!

May 7, 2022
Unprompted review
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Reply from moo-coco

Hey Rory,

Thank you for your 5* reveiw.

We are so pleased to hear that the diffuser you purchased smells incredible and that the smell fills your entire place.

We hope to welcome you back to moo-coco again very soon.

Team moo-coco x

Rated 5 out of 5 stars

I am very impressed with your service

I am very impressed with your service. I loved the products and will not hesitate telling about your company to friends and family. The delivery arrived on the agreed date and the ordered items were beautifully wrapped and a sweet message from you guys as well. Well done!!

April 29, 2022
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Reply from moo-coco

Hi Kiran,

Thank you for your 5* review!

We love to hear your glowing feedback regarding our products and fast delivery.

We appreciate you taking the time to leave such lovely comments, especially recommending us and our beautiful packaging. Feedback like yours really makes us smile and put us on cloud nine! Thank you!

We hope to welcome you back to moo-coco again soon!

Team moo-coco x

Rated 5 out of 5 stars

Product is excellent quality & exactly…

Product is excellent quality & exactly as described. I received them really fast after ordering & am very pleased with my purchase. I would definitely recommend to other customers.

April 28, 2022
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Reply from moo-coco

Hey Lesley,

Thank you for your 5* reveiw.

Firstly can we say Thank you for such an amazing reveiw. We are over the moon to hear that your product is excellent quality and exactly as we describe on our site. We always try to get your orders to you as quickly as possible.

We hope to welcome you back to moo-coco again very soon.

Team moo-coco x

Rated 5 out of 5 stars

Beautiful shoes

Beautiful shoes, very comfy + fast delivery.

April 26, 2022
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Reply from moo-coco

Hi Emily,

Thank you for your 5* reveiw.

We are so happy to hear that your shoes are beautiful and very comfy. We always try to make sure our items are delivered quickly.

We hope to welcome you back to moo-coco back again soon.

Team moo-coco x

Rated 5 out of 5 stars

Drinks trolley

Very happy with my purchase. Ordered at the weekend & delivered by the Wednesday. Thanks

April 25, 2022
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Reply from moo-coco

Hi Colin,

Thank you for your 5* reveiw.

We are so pleased to hear that you are happy with your purchase that you ordered from us. That it arrived quickly.

We hope to welcome you back to moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Sandals are lovely

Sandals are lovely. Perfect fit well made took no time at all to deliver

April 21, 2022
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Reply from moo-coco

Hey Maureen,

Thank you for your 5* reveiw.

We are so pleased to read that you love your sandals and that they are the perfect fit and took no time to deliver.

We look forward to welcoming you back to moo-coco again soon.

Team moo-coco x

Rated 5 out of 5 stars

Great service fast delivery and Ty op…

Great service fast delivery and Ty op quality goods x

April 19, 2022
moo-coco logo

Reply from moo-coco

Hey Gillian,

Thank you for your 5* reveiw.

We are over the moon to hear that you have received great service, fast delivery and that the items were good quality.

We look forward to welcoming you back to moo-coco again in the future.

Team moo-coco x

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