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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
My mum absolutely loved her card. Thank you for making the service so user-friendly.
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
The card was beautiful. The colour were amazing and the quality was perfect. I am sure my mum will love her card for her 70th Birthday! Thank you.
Excellent value for money, the recipient loved this card. It's great quality and very easy to create, much nicer than generic shop bought cards.
Afraid, my mother’s Birthday card still hasn’t arrived. So she will not receive it on her birthday, not happy and nothing can be done and I’m sure the blame will be levelled at Royal Mail but it’s no conciliation.
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Perfect, great quality, and arrived the very next day!
Perfect and super fast.
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
Arrived in time but the images were completely off centre vertically on the front and the inside - so the bottom of the photos were missing. I checked and this was not due to how I placed them on the order so this was clearly missed at the quality check. Arrived on time. The quality issues was a shame as the reason I ordered it was for a birthday so I could not send it back in time to get a new one.
Reply from Moonpig.com
We’re very sorry about the poor print quality of your order. This isn’t the standard we uphold. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Great card. Arrived in good time. Very pleased indeed
Didn’t come with an envelope but it’s ok!
Easy to order, arrived fast, good quality and had the desired effect!
Reply from Moonpig.com
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
I was so disappointed with my card as it did not turn up until Monday and it was for M Day. I always use Moonpig and I paid for it to be delivered the next day and ordered it on Thursday.
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Lovely card, my mum loved it
Got this for Mother’s Day she loved it
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
products are always great. postage is expensive
Quick delivery and allowed me to send cards to different addresses for same cost :)
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Never arrived!! Never using moon pig again !
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Brilliant!
Fantastic card. Great quality.
Great quality card with clear picture, fast service and delivery
Arrived next day, Everything as ordered
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
