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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Fantastic quality and fantastic fast delivery
Reply from Moonpig.com
Thanks for the fantastic review! We’re thrilled you enjoyed our service. Your feedback is super important to us, and we really appreciate your support. See you again soon!
They loved it
This card is for my daughter and her husband. I know they will be happy with their card, but as their Anniversary isn’t yet they have taken the card with them on holiday. They will open it then. I haven’t been disappointed with any card I bought from you so I can’t imagine that will change with this one!
Reply from Moonpig.com
Thanks for the kind review! We’re delighted our service met your expectations. Your feedback is a huge encouragement to our team. We appreciate your support and hope to see you again soon!
Once again it arrived without envelope
Reply from Moonpig.com
We're terribly sorry about the missing envelopes for your cards. If you would like the card to be resent please reach out to us at help@moonpig.com with 'Trust Pilot' in the subject line, so we can fix this issue promptly for you!
I have had many moonpig cards and been very pleased with them. However I ordered this for my mum for my sister’s 30th wedding anniversary and asked and paid for delivery 1st September …. There was a problem with delivery as it went to the wrong place and it arrived after 4pm on the 2nd which was the actual anniversary date, so this time I was not pleased with the service.
Reply from Moonpig.com
We’re sorry about the error in the delivery address. We know how important it is for your order to arrive at the right place. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Excellent
Fantastic quick delivery
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Never received the item, contacted moonpig to be told the order never made it through but they were happy enough to take my money! It makes me wonder how long they would make me wait if I hadn’t of contacted them
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
You guys are crazy selling your service so cheap. I can barely find a premade card for under $5 to $7 let alone a custom card, shipped. I would have easily paid $9.99 to $14.99 for your service.
Recipients were thrilled with it. Said it was the best and biggest they received. I the buyer thought it was expensive.
Very nice
Lovely card and service fab
Beautiful card and very good quality. Delivery excellent too.
Reply from Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
Love this particular design
a personised card of good quality for less than a store-bought card. excellent
The layout was good and easily edited. I would have liked to put some images and text inside, but it wasn’t a big deal.
Had not arrived 8 days later
Great card, recipients loved it, was easy to add photos etc.
Lovely design
Great product and service
