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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Never arrived
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Such a beautiful card! It came in great time and looked magnificent 😄
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Great product quick turn around
It is late - she still hasnt received it
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
I was really happy with how quickly the card was delivered. The picture quality was great and the amount of styles were great.
THIS CARD WAS EXPECTED BY THE 4TH JANUARY, It’S NOW THE 7TH AND IT STILL HASN’T ARRIVED, SO VERY VERY DISAPPOINTED WITH MOONPIG
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Speedy delivery too - thank you
No envelope was provided which I think should be standard with all cards
Reply from Moonpig.com
We're terribly sorry about the missing envelopes for your cards. If you would like the card to be resent please reach out to us at help@moonpig.com with 'Trust Pilot' in the subject line, so we can fix this issue promptly for you!
Card didn't arrive. 10 year anniversary, so was important it did.
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Incredible service and quality, very fast delivery. Would 100% recommend. Very happy
Reply from Moonpig.com
Thanks for your kind words! We’re committed to top-notch service and quality, and it’s great to know we’re on the right track. Hope to see you again!
Quick delivery , quality card
My boyfriend was pleased to see our pictures on the card. The card was easy to edit and it was delivered very quickly! Great service!
The card is very nice, the quality is good and it didn’t take too long to come :)
The card was nice. I’m just disappointed that I paid for priority post and it arrived days later so there was no point in me paying for priority.
Card was great but arrived 3 days late
Really nice quality card, quick delivery also
For the amount paid for regular size card, it could be bigger. I found that it very quickly starts to curl at the edges, on a positive note, I can put the card into a photo frame when we're ready to put it away and we have it as a keepsake for always.
Exactly what I ordered and arrived on stated date
Good quality and price. Delivered on time. Will use again. Highly recommend.
My partner didn’t receive their card! 😞
