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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Cost too much when thought was getting discount
Reply from Moonpig.com
We're very sorry to hear about the issue you have had with a recent offer. If you could contact us with the details of your issue via trustpilot@moonpig.com, we can support you further. Please include the details of your order so that we're able to help you as soon as we can!
Great service
The age is wrong 🥴
Reply from Moonpig.com
Thank you for leaving a review. We value your feedback and would like to understand more about your experience. If you could contact us with the details of your concern via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can.
The card came and it had lots of white lines throughout the black
Reply from Moonpig.com
We’re very sorry about the poor print quality of your order. This isn’t the standard we uphold. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
It didn’t even arrive and I would like a refund My Mrs ordered one at the same address it was delivered bent.
Reply from Moonpig.com
Thank you for leaving a review. We value your feedback and would like to understand more about your experience. If you could contact us with the details of your concern via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can.
Perfect!!🤩
Not received the card yet so bit premature asking me to rate it !!!!!
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Great service and quick delivery
Arrived damaged Failed to deliver replacement when needed
Reply from Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Card was not sent. This meant my son had no card from us for his 16th birthday morning. Very disappointing
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
My son loved his birthday card, highly recommend!
My son was more than happy with his card he's had it laminated so thank u guys
Reply from Moonpig.com
You’ve made our day with your positive feedback! We’re delighted you’re satisfied with our service. Your kind words motivate us to keep getting better. Thanks a bunch!
Absolutely loved the card . Unfortunately I wasn’t happy as it arrived late so he got it the day after his birthday
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Looks great pics turned out clear and cute! It’s perfect!
Reply from Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
Great cards and fast delivery. My go to for occasions.
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Card ok, but cxmdd re in unsealed envelope without any name on it .
Reply from Moonpig.com
We’re sorry to hear the packaging of your order wasn’t up to scratch. We want every delivery to arrive in perfect condition. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Cards arrived and looked amazing. Such good quality
Never received my order and paid extra my sons birthday was thur and it still has not arrived
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Fantastic very pleased, great quality
Reply from Moonpig.com
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Card didn't turn up
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
