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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Nice card. Arrived on time. Suited my purpose.
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
My Grandson loved his Moonpig card before his trip to America to play football for Ahio.
Reply from Moonpig.com
Thanks for the kind review! We’re delighted our service met your expectations. Your feedback is a huge encouragement to our team. We appreciate your support and hope to see you again soon!
Really pleased with the design.
I made a stupid mistake on the order, my fault entirely, but it was a friday evening so offices were shut, so no live chat, but sent an email stating I'd messed up my order and could it be amended without any real hope of it being able to be. Monday received an Email back staing that unfortunately itvwas indeed to late to amend the order as it had been printed, fair enough i expected that, what i didnt expect though was that they had put my order back into my basket so i could amend it and set the fee for the card to zero, and to reorder it, so i got a card with the correct wording. This is service above and beyond what they should be doing, so now they have a customer for life.
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
This card was ideal for the purpose and the recipient was delighted with it! She is a born adventurer.
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Great product
It has not arrived
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Very good quick service.
Inadvertently a mistake when order was placed. Quick, very satisfactory solution - thank you. Excellent card, good quality - just as required
My card was lost in the post, had no trouble receiving a replacement, although I was disappointed that the card had no envelope.
Great card, and more than that great service from Lara and the team at Moonpig when I had a query with non receipt of an envelope. Apparently I didn't select the correct option so worth watching out for that, it was the first time i have used MoonPig so I must have missed it. I would certainly use them again.
Card arrived quickly, recipient was very pleased with it
The product didn’t arrive so I can’t tell you what it’s like
Lovely card ...... highly recommended.
Fabulous customer service
Lovely card for someone going away for awhile.
Our friends loved the card on their return from Honeymoon
