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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Item could not be delivered. Not Moonpig's fault but have contacted Customer Services for advice.
Reply from Moonpig.com
We’re sorry about the error in the delivery address. We know how important it is for your order to arrive at the right place. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Very disappointed was supposed to be delivered on Thursday 2nd April, but it still hasn't arrived!
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Good quality card, said exactly what I wanted
Card never arrived, so not at all impressed. How about a refund?
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
OUR CHOOSEN CARD WAS RECEIVED NEXT DAY - GREAT SERVICE THANK YOU
Reply from Moonpig.com
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!
Brilliant service and it was a special offer with the Mirror Newspaper and was just needed at the right time. Good delivery and lovely card - Thank you
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Brill servic she loved it
It's a lovely card
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Regrettably all five cards were sent to the same address which was not what was asked for 🙁
Reply from Moonpig.com
We’re sorry about the error in the delivery address. We know how important it is for your order to arrive at the right place. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Beautiful card
Never received items Even after getting in touch
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Loverly card
great card and easy to create and the price was very good, very pleased with the service
Reply from Moonpig.com
Thanks for the kind review! We’re delighted our service met your expectations. Your feedback is a huge encouragement to our team. We appreciate your support and hope to see you again soon!
Card very flimsy for the price.
I loved the card and the notification of the delivery
Chocolates and card were loved Swift delivery Thank you
Beautiful card very appropriate for Easter
Reply from Moonpig.com
Thanks for the lovely review! We’re so glad you enjoyed our service. Your satisfaction is our goal, and we’re happy to have hit the mark. Thanks for choosing us, and we hope to serve you again soon!
Brilliant thanks
My first delivery in USA. Very prompt!! 🥰
Reply from Moonpig.com
Thank you for the great review! We're thrilled you had a positive experience. Your support is greatly valued. Enjoy your day!
Fast delivery
