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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Well put together, delivered on time and one very happy recipient. Thank you
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
The card was very good and as expected from moonpig as I ordered chocolates and a peony posy, the delivery was made by DPD and Royal Mail . I had to adjust my day to receive 2 separate deliveries. If I had been aware I might have ordered differently.
Excellent purchase
Yep card was ok....flowers i ordered tho were not....not fresh..stale water my friend said..buds missing....not good flower company...gave me 15 refund as complained....customer service was amazing.......
Reply from Moonpig.com
We’re sorry our customer service didn’t meet your expectations. Providing great service is really important to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Good quality card and easy process to order . More choice would be good and lower prices! Or reward system ?
Moonpig is a fantastic service I love it and my partner loves the cards
Reply from Moonpig.com
We’re over the moon you had a great experience! Thanks for your positive review. It’s wonderful to know our efforts are appreciated. Looking forward to serving you again!
Great, and convenient
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Card was sent to a friend who advised that it was great. Delivered very quickly.
I paid extra to ensure the card arrived by Tuesday, it's due to arrive Thursday.
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Good quality
Great speedy service
Card was not delivered
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Hard to rate as sent elsewhere so the f al product is not seen. As an online service it is quick and effective but quite expensive and the point of using it is to make life easier and insure on time delivery. This did not happen.
A quality card to keep
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
So easy to send a card to my son down under!
Arrived on time.
So much choice of what to put in the card. Will be using Moonpig again!
My friend said she was pleased with the card and chocolates, so all good!
Did not arrive with the flowers, the card arrived 2 days later
Reply from Moonpig.com
We’re sorry you received an incomplete order. This isn’t the standard we strive for. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Arrived on time, quality good, would use them again.
