I was extremely disappointed for the first time after being a loyal customer. The card arrived all bent together with envelope and if I am honest the photo did not look that good either I threw it away.
Quality: 2
Value for money: 2
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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
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Clack and White Photo Card - Monochrome birthday card
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Arrived 4 days late for birthday 😞
Quality: 5
Value for money: 1
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Beautiful card , thank you
Quality: 5
Value for money: 5
Great quality card I have chosen this one 3 times now really pleased with the finish and speedy delivery’s also thank you x
Quality: 5
Value for money: 5
Moonpig always delivers - Luv it and its so easy to use.
Quality: 5
Value for money: 4
Reply from Moonpig.com
We're over the moon to hear you had a fantastic experience! Thank you for your positive feedback. We appreciate your support and hope to impress you again!
Just what I wanted really happy with the card also came really quickly through the post.
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
A bit pricey but end result was good
Quality: 4
Value for money: 3
I am delighted with my purchase, very efficient service and a great quality card at a reasonable price, thank you.
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
My own design birthday card. Ordered one evening, delivered the day after next. Top class.
Quality: 5
Value for money: 5
Photo came out dark, so not great quality. Would be good for some quality control on your side
Quality: 3
Value for money: 5
It's a beautiful card and I think my sister in law will love it!
Quality: 5
Value for money: 5
Great product swift delivery perfect
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Easy to use. Fast, efficient delivery. Very pleased.
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
To reiterate every time you ask:- I love Moonpig.
Quality: 5
Value for money: 5
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
She really loved the card and gift.
Quality: 4
Value for money: 4
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
It never arrived so pretty poor
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Card was not recieved
Quality: 1
Value for money: 1
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Unfortunately my card came with no inner envelope which caused the card to come Bent no happy at all
Quality: 5
Value for money: 1
Reply from Moonpig.com
We're terribly sorry about the missing envelopes for your cards. If you would like the card to be resent please reach out to us at help@moonpig.com with 'Trust Pilot' in the subject line, so we can fix this issue promptly for you!
Easy to create your own birthday card and make it special for the person receiving it
Quality: 5
Value for money: 4
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
My friend loved this card. Was great I was able to personalise it with a fab photograph of her. Would definitely recommend.
Quality: 5
Value for money: 5