Dad's Emergency Toolkit 4x500ml

Dad's Emergency Toolkit 4x500ml Reviews

A product’s star rating is calculated as the average of all its reviews.


Moonpig.com logo

Sold by Moonpig.com

www.moonpig.com

584.5K Reviews

4.3

The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.


Here’s what people highlighted

Quality

3.7

15 ratings

Value for money

3.8

14 ratings


Product details

Product Specification:

1 x 500ml TEA 4.2%

1 x 500ml Surrey Nirvana 4%

1 x 500ml Gardeners Tipple 4%

1 x 500ml Hop Garden Gold 4.4%

* Beers may change subject to availability

Ingredients:

Contains barley,wheat and hops

Additional Information:

2 litres

Average 4%-4.5%

STORE UPRIGHT.GLASS BOTTLES PLEASE HANDLE WITH CARE.DO NOT LEAVE BOTTLE IN DIRECT SUNLIGHT. DRINK RESPONSIBLY.

Age Restriction: You must be 18 or over to buy or consume our alcohol gifts. We may ask to see ID upon delivery.

GTIN: 5 032864001010


All reviews


Rated 4 out of 5 stars

Dad liked the beer but he’ll have to drink it quick as it expires this month, March, the same as his 86 year old birthday

Quality: 3
Value for money: 5
Rated 1 out of 5 stars

Still not received

Quality: 1
Value for money: 1
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Reply from Moonpig.com

We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Thanks. My Dad loved it for his birthday. xx

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!

Rated 5 out of 5 stars

Yes was a lovely gift he enjoyed it

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thanks for the lovely review! We’re so glad you enjoyed our service. Your satisfaction is our goal, and we’re happy to have hit the mark. Thanks for choosing us, and we hope to serve you again soon!

Rated 5 out of 5 stars

Excellent Value for Money and Moonpig need to commit themselves more to their customers with deals like this.

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

Rated 5 out of 5 stars

Amazing value,looks good, can't wait to gift to him

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!

Rated 1 out of 5 stars

Went straight in the bin as the bottles was smashed inside the box, normally good the products I’ve bought

Quality: 1
Value for money: 2
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Reply from Moonpig.com

We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Was appreciated

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

They loved lt

Quality: 4
Value for money: 5
Rated 1 out of 5 stars

Nice selection but less than 1 months use by date

Quality: 2
Value for money: 2
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Reply from Moonpig.com

Thank you for leaving a review. We value your feedback and would like to understand more about your experience. If you could contact us with the details of your concern via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can.

Rated 5 out of 5 stars

Lovely beer

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

The beer arrived shattered as the bottles weren’t packed properly. I tried to get a refund through the AI assistant but haven’t heard anything back. Last time I send a gift with Moonpig. Dissapointing

Quality: 3
Value for money: 3
Moonpig.com logo

Reply from Moonpig.com

We’re very sorry you had trouble getting a refund. We aim to sort out such issues quickly. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

Again, this was supposed to be delivered a week ago & has not arrived. The support section of the app doesn’t work & I can’t get a response to my email yet you are asking for feedback. The service is terrible & it has spoiled a special occasion for my dad. It is a week late

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We’re sorry our customer service didn’t meet your expectations. Providing great service is really important to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

For my son’s birthday

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

My dad absolutely loved this surprise, it was delivered early and value for money

Quality: 5
Rated 1 out of 5 stars

Arrived smashed recipient refused delivery, all Moonpig wanted to do was refund but by a credit to my account not a refund to my card. Not ok when it was a present what are you supposed to do at short notice. I was told this item was out of stock so I asked for this to be substituted. It was and was told it would be at no cost to myself. New card and gift resent arrived next day. Upon checking the price of the replacement gift it was £2 cheaper. No big deal I know but it would have been nice to get a refund and perhaps the delivery change refunded. The previous order I made for a gift & card did not arrive I had to chase up it ended up been a week late once it had been reordered. Think it’s time to try another company. A shame as I have used Moonpig a lot.