The quality was poor this time. I have ordered photo cards for many years and never had a poor quality outcome.
Quality: 2
Value for money: 3
Sold by Moonpig.com
The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
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Product details
Front of card:
A modern, minimalist design featuring six photo frames in two photo strip layouts with small gold heart icons on a red background. There is a fully editable text box below, allowing you to create a truly personalised card.
Back of card:
Space for 1 photo upload with text below. Text reads "Made by Moonpig & me". © Moonpig.
A modern, minimalist design featuring six photo frames in two photo strip layouts with small gold heart icons on a red background. There is a fully editable text box below, allowing you to create a truly personalised card.
Back of card:
Space for 1 photo upload with text below. Text reads "Made by Moonpig & me". © Moonpig.
All reviews
Very good print quality, exactly as designed online!
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Excellent but a little pricey!
Quality: 5
Value for money: 4
Great card, but slow delivery by Royal mail
Quality: 4
Value for money: 5
I ordered my card last Sunday, it’s now Saturday & I still haven’t recieved it. The birthday was last Thursday!
Quality: 1
Value for money: 1
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Perfection again ❤️
Quality: 5
Value for money: 5
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
Easy to create the perfect personalised card, quick delivery and great quality 👌
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Love it. Perfect product every time
Quality: 5
Value for money: 4
What’s the point of having font sizes if they don’t work. Added a photo inside that didn’t appear. Will not use Moonpig again. Sorry. I know that problems happen, but can’t trust it won’t happen again.
Quality: 1
Value for money: 1
Reply from Moonpig.com
We’re sorry there was an issue with the customisation of your order. We aim to provide the perfect personalised product for every customer. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
this card was ordered 10th feb for valentines day today is the 16th and still not received
Quality: 1
Value for money: 1
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
As planned and quick delivery
Quality: 5
Value for money: 5
I never received it
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
The card arrived crumbled and bent as it had been sent in a flimsy envelope and not a cardboard one
Quality: 3
Value for money: 4
Reply from Moonpig.com
We’re sorry to hear the packaging of your order wasn’t up to scratch. We want every delivery to arrive in perfect condition. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Easy to design. Excellent quality. Speedy delivery! Thank you.
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
I have not received the order in time
Quality: 1
Value for money: 1
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Easy to use, and nice to be able to personalise a card.
Quality: 4
Value for money: 4
Very dark, very poor quality. 1st time ever totally dissatisfied with a moonpig order
Quality: 1
Value for money: 1
Reply from Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!