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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Loved the picture and being able to add my own words. Great value for money.
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Bought 3 days before recipient’s Birthday and arrived 1 day after the Birthday, using 1st class postage 🤷♂️ won’t be using again….sorry 😔
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Great card.
Delivery was fast
Excellent service and quality, thank you.
So easy to send to my friend abroad and at a very competitive price
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Just what I was looking for and the Moonpig team helped me out immediately when I got the address wrong! Highly recommend!
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
My sister loved the card.
absolutely furious it hasnt been delivered ...very disappointing
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Card hasn’t arrived at it’s destination yet.
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Perfect card for my husband for his birthday as we have a Frenchie, so I sent the card from the dog
Well not sure what I'm doing wrong but it never turns up with a envelope only outer envelope then I'm stuck with just the card .
Reply from Moonpig.com
We're terribly sorry about the missing envelopes for your cards. If you would like the card to be resent please reach out to us at help@moonpig.com with 'Trust Pilot' in the subject line, so we can fix this issue promptly for you!
I had to mark the above as one star although the card was lovely BUT it was delivered 4 days late This is the second time this has happened
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
It did turn up a day late for their birthday
Very good but no envelope
The card is good, but the app still won't let me order anything
Good quality card with a good sense of humour personalised fore the person you're sending it to.
Good value, normal excellent quick service!
Perfect choice 👍
The card was good quality, but sadly arrive a day late for the birthday of the person it was sent to which is rather disappointing
