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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Never arrived
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Was an amazing card but just a bit expensive for what it was
Arrived late, which ruins the point of the card...
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Loved it for mothers day said everything I wanted to say to my mum on front of card!
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Very nice my mum was well pleased
Really good as always
Reply from Moonpig.com
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Not received yet
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
I think using moonlight was brilliant 👏 👌 ✨️ 😄
Reply from Moonpig.com
We're over the moon to hear you had a fantastic experience! Thank you for your positive feedback. We appreciate your support and hope to impress you again!
A lovely Mother’s Day card with 50% discount delivered to my daughter (a relatively new mum) so it meant a lot she LOVED it and I love Moonpig which I use to send all my cards and little gifts
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
I understand post delays can happen but they are extremely frustrating and I guess if the Moonpig alert that says my card was sent is correct then it’s a Royal Mail problem rather than Moonpig but still upsetting it arrived two days late
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
I'm updating this review as the card arrived later in the day.
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
So good really happy with it
Reply from Moonpig.com
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Enjoyed by my mother and appreciate.
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Never received this card which is a shame as I can’t trust moonpig any longer. This has happened one too many times
Both cards I bought were perfect and the recipients love them
Didn't arrive
Lovely card but was meant to arrive on the 17th in time for Mother’s Day and didn’t arrive until the 23rd !!
