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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Order never delivered ... This is 2nd time with USA end of company.
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Excellent service as always
Brilliant! Did it from mum to dad. Very happy 🤗
Tha card was great and the price is very reasonable
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Great card
Arrived promptly and recipient loved it - can't ask for more!
Brilliant and well presented.
Always use Moonpig...brilliant company!
Superfast service ..lovely design and good quality.
Was delivered one week late
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Quite a nice card which was well-recieved.
Didn't arrive on time shocking as it said xmas delivery guaranteed
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Moonpig has never failed to deliver a quality product to my family in U.K.
Reply from Moonpig.com
We're overjoyed to hear you had a great experience! Thank you for your positive feedback. We appreciate your support and look forward to making more moments special for you!
Easy to make a personal card. Recipient loved it. Quality and value for money
Still has not arrived and was ordered on the 18th of December to arrive before Christmas. Moonpig usually great so can only blame Royal mail. :(
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Perfect quality cards as usual ,get all my cards from moonpig ,best ever service
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
The card was sent to two friends that I've known for more than fifty years and often get the same weather as demonstrated on the card.
Delivered on time.
Good image, nice to use stickers and photos
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Delighted with this product
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
