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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
A great way to send customised cards.
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Excellent would use again thank you!
Your cards are fab specially that I can upload put stickers on ect. However to be honest unless iv got to get a card there quick I will be buying cards from the shop even with the stamp prices its a lot cheaper.
The card was that perfect, we are keeping it
Great card and delivered on time.
Simple to use . Perfect delivery . Will continue using moonpig
Reply from Moonpig.com
We're overjoyed to hear you had a great experience! Thank you for your positive feedback. We appreciate your support and look forward to making more moments special for you!
My photoupload cards from moonpig are always perfect ! top quality & deliverd fast ! Thank you moonpig x
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
It was Great!
Really lovely and high quality card. Could have had a few more design options, but what I designed and ordered still fits the ticket. My only real gripe is with the royal mail, not Moonpig. I paid extra to have this card delivered on 24hr tracked delivery. Moonpig sent it off on time. It arrived 3 days late, and after the event it was intended for. Could Moonpig maybe use a more reliable delivery service?
I always use photo upload cards - easy and top quality.
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Great product, let down by a late delivery
It was a really good print on mug - thank you
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Card didn’t come with a spare envelope, even though I selected it to be sent with one
Reply from Moonpig.com
We're terribly sorry about the missing envelopes for your cards. If you would like the card to be resent please reach out to us at help@moonpig.com with 'Trust Pilot' in the subject line, so we can fix this issue promptly for you!
Arrived as scheduled, thank you!
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Cannot fault the card, but it didn’t arrive til 3 days after the birthday it was sent for! Sent 3 days before 1st class! What’s the point!! Not the first time either
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Very pleased with the quality of the card and the prompt delivery
It’s been over a week and it’s not turned up.
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
The card came back exactly as I had designed it and I'm pleased with the quality. I haven't sent it yet, but I have no doubt my friend will love it. Thank you.
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Good quality printing of an AI generated image.
Very dark print. Image uploaded was not as dark as the image output on the card. And Australia Post are the weak link in your process, BENDING the card during the delivery process. Appeared as though was rather crumpled before being inserted in my box, but rough handled all the more so giving a deep crease across the card, by the postal delivery person. Not happy Jan.
Reply from Moonpig.com
We’re very sorry about the poor print quality of your order. This isn’t the standard we uphold. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
