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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Excellent quality and brilliant that I got a great laugh out of it everything I wanted printing got printed no problem all with next day delivery I definitely won't complain about that
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Exactly what I asked for. Very pleased.
Good idea. We used this for a gift voucher
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Absolutely perfect.
unfortunatly I was not pleased with my order,I was unable to see a preview of my card before ordering,The front page was printed inside. I would have thought everything would have been checked before going to printing,as it was obvious that the front page said YOU CAN CUSTOMISE THIS PAGE ON IT
Reply from Moonpig.com
We’re sorry there was an issue with the customisation of your order. We aim to provide the perfect personalised product for every customer. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Looks good
Fantastic idea to write your own birthday card.
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Unfortunately what I expected to be printed on the front of the card was printed on the inside and below is a photo of what I actually received
Reply from Moonpig.com
We’re really sorry about the misprinted text on your card. We strive for perfection in every order. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Having paid EXTRA to ensure NEXT-DAY Delivery of my son's birthday card, via Royal Mail, the delivery company used by Moonpig let me (and MoonPig) down badly by claiming that they had tried to deliver the card ... later than when they texted to say that they would... and when : a) Somebody was in to receive parcels, and b) the card (A5 size) that we ordered would easily have fitted through our letter box regardless of anyone being in or not !! The Royal mail delivery person clearly lied and probably did not come to the house at all... just put down something to cover themselves! Disgraceful! I would strongly encourage Moonpig to follow up on my order and investigate which delivery person was to blame... and I would encourage Moonpig to move to an alternative delivery company. I would also like to request that, at the very least, the extra money I paid to 'guarantee' next-day delivery (beyond the normal ' 1-3 days' delivery cost) be refunded to me as soon as possible. I am very disappointed, disillusioned and angry that I have gone out of my way to ensure that my order be delivered next day...and then, the company that Moonpig use to deliver their cards, has not only failed to do so, but they have personnel who are prepared to invent lies in order to cover themselves as to why the delivery was not made. We have always, always received cards through our letter box when ordering through rival companies... this reflects very poorly on Moonpig. 😮💨
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Thank you !
I’ve it write my poems
Very simple to use and the quality and service is excellent
Never received it.
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Arrived damp and damaged, felt cheap, used moonlit quite a bit and being pleased with the quality, like every production, cutting quality
Reply from Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Great card! Could say exactly what I wanted to say! Was worried it would look abit dull, but no, lovely colour grey and wording stood out a treat! Very pleased with my purchase👍
Product good but delivery 4 days too late
Perfect - I loved it!
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
Recipient loved it
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
Great card fast delivery.
Very good product and service with fast delivery
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
