GFGE001

GFGE001 Reviews

A product’s star rating is calculated as the average of all its reviews.


Moonpig.com logo

Sold by Moonpig.com

www.moonpig.com

587.4K Reviews

4.3

The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.


Here’s what people highlighted

Quality

4.3

200 ratings

Value for money

4.3

201 ratings


All reviews


Rated 5 out of 5 stars

Great present - would have been nice to have been able to change the front cover image - you can only change the text on this particular card with the voucher.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

It was a free card for the gift I sent

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I ordered a cinema date for 2 on a Friday evening and the card/voucher arrived by lunch time next day. I was super impressed . This is the second time I have ordered the evening before and had the promised next day delivery by Royal Mail arrive on time. Very happy

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thank you for the great review! We're thrilled you had a positive experience. Your support is greatly valued. Enjoy your day!

Rated 5 out of 5 stars

Great quick service, communication was good too.

Quality: 5
Value for money: 4
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Reply from Moonpig.com

Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!

Rated 5 out of 5 stars

Fantastic gift, especially after receiving a discount code and getting a £25 voucher with a card for £20 would definitely purchase again

Quality: 5
Value for money: 5
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Reply from Moonpig.com

It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!

Rated 5 out of 5 stars

Was bought for my cousin's birthday he liked it.

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!

Rated 5 out of 5 stars

Great free card

Quality: 4
Value for money: 5
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Reply from Moonpig.com

Your review made our day! We're thrilled that you're happy with our service. Thanks for choosing us and we hope to see you again soon! ⭐

Rated 2 out of 5 stars

Free card

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Nothing wrong with the products it was delivered a day late than it should have been.

Quality: 2
Value for money: 2
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Reply from Moonpig.com

We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

It’s a good card

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

Rated 5 out of 5 stars

Good value for money ☺️

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

Rated 1 out of 5 stars

Didn’t deliver in time spoiled birthday gift

Quality: 1
Value for money: 5
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Reply from Moonpig.com

We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

Unfortunately due to a technical error the voucher was cancelled by Moonpig and not delivered in time for Christmas. I don't understand how the error could not be rectified by your team and reissued as per the order. I had to restart the order from scratch. Very disappointing

Quality: 1
Value for money: 1
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Reply from Moonpig.com

We're very sorry to hear about the issue you have had with a recent offer. If you could contact us with the details of your issue via trustpilot@moonpig.com, we can support you further. Please include the details of your order so that we're able to help you as soon as we can!

Rated 1 out of 5 stars

Never turned up for my nanna and grandad ended up speaking too moon pig team told them that parcel was ment too be with my nanna and grandad for the 27th I wanted until 31st of December it still didnt turn up so I contacted moonpig and they help me and explained and refunded my money

Quality: 1
Value for money: 1
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Reply from Moonpig.com

We’re very sorry you had trouble getting a refund. We aim to sort out such issues quickly. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Not everything goes according to plan, Royal mail lost part of my order, Moonpig sorted it out asap and I was very impressed with their customer service

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

Rated 1 out of 5 stars

Did not receive

Quality: 1
Value for money: 1
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Reply from Moonpig.com

We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Excellent value for money.

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!

Rated 5 out of 5 stars

Ex Transaction

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Was very happy to recieve this

Quality: 5
Value for money: 5
Moonpig.com logo

Reply from Moonpig.com

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊