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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Excellent product and delivery
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Very quick delivery, superb item
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
It's a Beautiful Card but it was very late being delivered
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Done in one day here the next
My wife loves the card thank you
Although the items are 5*. I’m giving 3 because I didn’t have an envelope. I was informed that my own address that I have only ever used didn’t have a tick box to say it’s my own address and would trigger no envelopes. This needs to be more transparent for customers so they know that envelopes won’t be with the order or notification on pressing the own address.
It was very good.
Excellent Service and website
Well designed card and the texts I inserted were word perfect!
Card was really good, but this is the second time in a row I didn’t receive an envelope!
Very good quality
Reply from Moonpig.com
Thanks for your kind words! We’re committed to top-notch service and quality, and it’s great to know we’re on the right track. Hope to see you again!
Don't like to complain, but disappointed in quality of the card and lack sparkle.
Reply from Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
She loved it
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
It was well received.
Very easy to use, good selection and choice lots of variables available great service with very quick delivery.
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Great service on time good value for money
Fast delivery. Great card!
Very good and delivery on time
Didn’t arrive
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
card still no arrived 6 days and counting
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
