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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Not only Your carrier Royal Mail they went over and above expectations The person whom the card was for wasnt in on 4 occasions they finally got someone in on the 5th try for that I am most grateful 3 Cheers for Royal Mail and Moon pig
Reply from Moonpig.com
Thank you for the great review! We're thrilled you had a positive experience. Your support is greatly valued. Enjoy your day!
The product was good but unfortunately it was delivered the day after it was requested.
Just as expected.
Exceptional Service!
Great card, perfect for my nephew. Be
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Good value
Nice words. Perfect
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Great choices to choose from and card delivered in time.
Card has not arrived. I cannot assess quality etc
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Order was received well. Person was very happy with products
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Mum thought it was great because I added a photo of the family on it. She also liked the large size, which surprised her.
Cheerful card that is great for friends
It made on time - hurrah!!(considering the postal delays these days)
Card was fine but it was late…booked to arrive on Saturday 28th Feb…did not turn up until 2nd March, despite Royal Mail tracking saying it was ready to be delivered on 28th Feb??
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Nice card - apparently - just it arrived 7 days late…..
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Fine for my grandaughter
Ordering process easy. Liked photo of card being delivered. Sorry I can't comment on quality of product as recipient never acknowledge receipt of card.
A little bit diassapointed as it didn't arrive on my friends birthday but someone spotted the error and contacted me and let me know what they were going to do and got it sorted and apologised so I will give credit where it's due. It's the first time it's ever happened in all the time I've used this service and they took responsibility and were accountable and sorted a resolution so all in all still good. I would use them again.
arrived in Australia very good time
Good quality and speedy delivery
