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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Nice card well designed and easy to customise.
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Great fun choice of card.
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
My friend burst out laughing when opened the envelop. Very nice :-)
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Hard to rate the actual card because it hasn't arrived even after the person's birthday has passed.
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Didn’t arrive on time.
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Arrived on time
Never received the card... Will not use again
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Very good service
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
It got there on time
Reply from Moonpig.com
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!
Thus card reminded me so much of my sister. She loved it & so did everyone else who saw it
Product fine, service deplorably poor. Paid for next day delivery and it was delivered 3 days later. Moonpig wouldn't refund. And after over one hour on a live chat, they refused to provide me with an address to complain to or a copy their complaints procedure. Trash company. I will never use them again. The experience of sending my unwell 80 year old mother a card has actually been a mental health tipping point for me. I am appalled by Moonpig.
Reply from Moonpig.com
We’re sorry our customer service didn’t meet your expectations. Providing great service is really important to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
As usual, top tip top and delivered on time!
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Brilliant product.. lots to choose arrived on time
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Nice card. Picture quality not amazing
A very funny card - that and the message I wrote made my friend laugh, she loved it
Reply from Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
Great product, pity royal mail is taking ten days to deliver it
I think it's really funny and my granddaughter will, too plus it's 'clean'.
Couldn't ask for anything to go better. It got here on time, exactly how I wanted it to be.
As usual, the birthday card was delivered next day and the recipient was delighted
I liked it, which is why, why, why I sent it.
