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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Great, it made my sons day to receive it
Reply from Moonpig.com
We're overjoyed to hear you had a great experience! Thank you for your positive feedback. We appreciate your support and look forward to making more moments special for you!
This was an amazing card thank you so simple to make it and the postage was so fast literally amazing thank you
Reply from Moonpig.com
You’ve made our day with your positive feedback! We’re delighted you’re satisfied with our service. Your kind words motivate us to keep getting better. Thanks a bunch!
Brilliant arrived on the allocated time
Fab card only issue is my mistake on spelling and as soon as I finished I noticed a spelling mistake. I contacted straight away, sadly you don’t do humans anymore and you have sadly brought in Ai, Ai lied and said it was already being printed but you sent a email hours later confirms it had just been printed. I don’t like liars and Ai has a place, let it work with us, not instead of us humans, don’t rely on it, the compassion isn’t there. Definitely will go local now. The card isn’t the issue, you’ve lost your edge.
Reply from Moonpig.com
We’re sorry there was an issue with the customisation of your order. We aim to provide the perfect personalised product for every customer. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Excellent quality and service.
Reply from Moonpig.com
Thanks for your kind words! We’re committed to top-notch service and quality, and it’s great to know we’re on the right track. Hope to see you again!
Very quick service and good quality card!
I never saw the finished product but the customer I sent it to seemed pleased with it.
The size of the card and the personalisation.
Boyfriend loved this, it brightened up his day when he was poorly
Reply from Moonpig.com
Your review made our day! We're thrilled that you're happy with our service. Thanks for choosing us and we hope to see you again soon! ⭐
No envelope won’t be buying again
Reply from Moonpig.com
We're terribly sorry about the missing envelopes for your cards. If you would like the card to be resent please reach out to us at help@moonpig.com with 'Trust Pilot' in the subject line, so we can fix this issue promptly for you!
Excellent service will definitely use you again
Reply from Moonpig.com
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Really pleased as I expected. Good value for money.
Love Moonpig 👍
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
The recipient really appreciated the card
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Don’t rip me off on the postage and you will sell more cards simple
Wrote review already 😂😂
The chance to write your own card but someone else do all the work. Thank you
Lovely quality, great personalisation facilities, really fast turnaround around
Lovely card, quick delivery.
Reply from Moonpig.com
Thanks for the glowing review! We’re so pleased you had a positive experience with us. Your satisfaction is our priority, and your feedback means the world to us. Looking forward to welcoming you back!
Was supposed to be delivered on 28th December, still not arrived, not happy!!!
