Delivered 5 days before her 21st birthday. Spoiled the surprise. Terrible customer service. Blaming the customer for not checking delivery date when the card, flowers and chocolates were ordered at the same time. Very disappointed as have used moonpig over the years. I’m sorry to say I won’t be using moonpig again.
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
