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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Easy to personalise. Good quality product.
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Great service card arrived on time
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Recipient hasn't received it yet
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Arrived on time and good personalised photos. Postage is a bit expensive for medium sized cards.
Great value for money
The card was not delivered to the address as listed. I wanted it to arrive in Australia from from the UK for my son to take with him to Vietnam for Christmas but it was returned to the sorting office which was closed at weekends. He flew to Vietnam today Monday 15th without his Christmas card which he won’t get now until his return in January. I use Moonpig a lot but on this occasion I’m Really really disappointed in the service
Reply from Moonpig.com
We’re sorry about the error in the delivery address. We know how important it is for your order to arrive at the right place. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Always buy my cards here ... they never let me down,5 star service 😉👍
Delivered with the envelope damaged. They refused to send a new envelope. So order is pointless.
Reply from Moonpig.com
We’re sorry to hear the packaging of your order wasn’t up to scratch. We want every delivery to arrive in perfect condition. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
To expensive
Brilliant card just what i wanted
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Great products that you can personalise to make more meaningful. Good quality, value for money and delivery is very quick!
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Ive bern using moonpig for years. It's so easy to order and I added photos to my card too. It's very quick in sending and getting to the receiver also. Great service moonpig 👌
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
It's great to customize simply and also to have postage included in the price. Prompt service.
It never arrived
Happy with everything Wonderful service as usual
Have not received it yet!! 😞 So it is the 27th December and not only have I NOT received the card I ordered I have NOT had any communication from MOONPIG!!!
My son in Australia gets cards from me with photos of the family .. and I can add my own wording
