Harry Potter Birthday card - Hogwarts Express

Harry Potter Birthday card - Hogwarts Express Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by Moonpig.com

www.moonpig.com

590.9K Reviews

4.3

The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.


Here’s what people highlighted

Quality

4.1

27 ratings

Value for money

3.7

29 ratings


Product details

All aboard the Hogwarts Express - special birthday delivery

All reviews


Rated 5 out of 5 stars

I was amazed that the card arrived less than 24hours after ordering. The usual very high quality with all the perfect personalisation!

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thank you for the great review! We're thrilled you had a positive experience. Your support is greatly valued. Enjoy your day!

Rated 1 out of 5 stars

I havnt recieved it ?????

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

You did not deliver Anyone would think delivering a birthday card would be the minimum basic capability for moonpig , apparently not

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Easy to set up

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!

Rated 3 out of 5 stars

Did not arrive until 7:45 pm on my grandson's birthday and was put in the wrong letterbox. My daughter had to go around the street to find it. Royal Mail did not do a good job

Quality: 4
Value for money: 3
Rated 5 out of 5 stars

Great card for a young wizard!

Quality: 5
Value for money: 5
Moonpig.com logo

Reply from Moonpig.com

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

Rated 4 out of 5 stars

Please try and provide more realistic delivery dates for the USA

Quality: 4
Value for money: 4
Rated 5 out of 5 stars

Very happy with the card, my daughter in-law loves it…

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

The person who received the card really liked it .

Quality: 4
Value for money: 4
Rated 5 out of 5 stars

Just what we wanted and delivered in very good time.

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Upset that they were delivered to the recipient in a bulk packaging envelope with just a pair of blank envelopes included.

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Really please with the card and delivery

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Card hasnt turned up emailed and contacted moonpig who still havent been bothered to reply !

Quality: 1
Value for money: 1
Rated 5 out of 5 stars

Arrived safely and my granddaughter was very happy with her card

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Think where name is printed could have looked better

Quality: 3
Value for money: 3
Rated 1 out of 5 stars

I paid for priority post but card arrived days past my daughter’s birthday. Very disappointed won’t use again

Quality: 1
Value for money: 1
Rated 5 out of 5 stars

Grandson thrilled with this. Arrived on time for his birthday. Very pleased.

Quality: 5
Value for money: 5
Rated 2 out of 5 stars

Card itself was good, apparently, but I paid for the more expensive delivery- named day delivery on the day of a birthday - and it was received 3 days later, so recipient and I were disappointed about that.

Quality: 4
Value for money: 1
Rated 1 out of 5 stars

arrived with no envelope on the day i was attending 30th birthday. I had to go to shops and purchase a card to get an envelope. Very poor

Quality: 5
Value for money: 1