Card nor delivered. Alfie at one went missing in transit resent and then got email to say it had gone to the wrong sorting centre so wasn’t delivered for the birthday. Was told to order in plenty of time in case this happens again however it was order a week before it was due. Always used Moonpig never had this problem before but feel let down on this occasion
Quality: 1
Value for money: 1
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
