Arrived on time, great quality and a lovely keepsake
Quality: 5
Value for money: 5
Sold by Moonpig.com
The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Here’s what people highlighted
Quality
Value for money
Product details
- Memories Photo Upload Mug
- Create a personalised mug with text and photos
- Grey mug with photo design
- Dishwasher and microwave safe
All reviews
Recipient delighted with it
Quality: 5
Value for money: 5
Reply from Moonpig.com
We're delighted to hear that you had a great experience! Your feedback means the world to us. Thanks for your support and we look forward to seeing you again!
Good quality printing on the mug. Quick delivery
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Nice quality good photo image
Quality: 5
Value for money: 5
Delivered next day which was a bonus and the person i bought this for absolutely loved their personalised mug! Moon Pig you delivered a great product again. Thank you
Quality: 5
Value for money: 5
The product was not fit for purpose.I provided great quality photos but you printed them all out blurry.You then tried blaming myself,when it was down to your poor quality of printing. Then wouldn’t give me a refund until I asked to speak to a manager several times. I eventually got a refund.Would never use moon pig again
Quality: 1
Value for money: 1
Reply from Moonpig.com
We’re very sorry about the poor print quality of your order. This isn’t the standard we uphold. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Good product
Quality: 5
Value for money: 5
Lovely quality mug! Our colleague loved it!!
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the great review! We're thrilled you had a positive experience. Your support is greatly valued. Enjoy your day!
Great memories captured on the mug.
Quality: 5
Value for money: 5
looked great
Quality: 5
Value for money: 5
Photos all cracked and did not arrive on time
Quality: 1
Value for money: 1
Reply from Moonpig.com
Thank you for leaving a review. We value your feedback and would like to understand more about your experience. If you could contact us with the details of your concern via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can.
Good quality
Quality: 5
Value for money: 5
Packaged well, my mug is beautiful thank you
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks for the glowing review! We’re so pleased you had a positive experience with us. Your satisfaction is our priority, and your feedback means the world to us. Looking forward to welcoming you back!
I am pleased with the product.
Quality: 4
Value for money: 4
Great ,easy to do pick your photos from camera roll ,write message,
Quality: 4
Value for money: 4
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Fantastic mug, absolutely beautiful to look at and the personal photos just make it so special. Really well made would recommend to anyone! I’m a very happy customer
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
Was amazing
Quality: 5
Value for money: 5
Happy with it price a little expensive but so great
Quality: 5
Value for money: 3
Really great , I know it will makes his birthday , with a nice cuppa with his grandkids on it :)
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Our personalised memory mug was very well accepted, it was the perfect gift after a very good holiday.
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!