Late. As always….
Date of experience:
Quality: 1
Value for money: 1
Sold by Moonpig.com
The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
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Quality
Value for money
Product details
Front of card:
A colourful design featuring iced cake letters spelling out a cake day message with scattered sprinkles on a pink background.
Text reads:
"Happy cake day!"
Back of card:
Tiny Envelope Club logo.
A colourful design featuring iced cake letters spelling out a cake day message with scattered sprinkles on a pink background.
Text reads:
"Happy cake day!"
Back of card:
Tiny Envelope Club logo.
All reviews
Don’t know about quality or value for money as it still has not arrived. Her birthday was last Thursday ordered well in advance 😡
Quality: 1
Value for money: 1
Card didn’t arrive and your process make it appear that I forgot someone’s birthday! No resolution offered ! I will not be using your services again !
Quality: 1
Value for money: 1
Great card, which I could personalise and it was dispatched same day. Very happy
Quality: 5
Value for money: 5
Great card
Quality: 5
Value for money: 5
The card is quite pretty.
Quality: 5
Value for money: 5
I was amazed that the card arrived the next day in time for my friend’s birthday, thank you Moonpig 😁
Quality: 5
Value for money: 5
I have used you several times , and you have always provided an excellent service
Quality: 5
Value for money: 5
Great quality but on the expensive side
Quality: 5
Value for money: 4
My Niece got her card in time, and she loved it thank you
Quality: 5
Value for money: 5
Really great
Quality: 5
Value for money: 5
The image created inside the card was perfect!
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Very good and punctual
Quality: 5
Value for money: 5
Reply from Moonpig.com
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Lovely card & fast dispatch
Quality: 5
Value for money: 5
Great service arrived as stated
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Product was great. I had it be delivered on 23 May. For a birthday however it was delivered on the Tuesday after. Total waste of time as she had already left the country by then.
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
It was late!
Quality: 3
Value for money: 1
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
First class service and product
Quality: 5
Value for money: 5
Reply from Moonpig.com
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Lovely card. Not seen as sent as a present.
Quality: 5
Value for money: 4
Easy to use website
Quality: 5
Value for money: 4
Reply from Moonpig.com
We’re so grateful for your positive feedback! Thanks for taking the time to leave a review. It’s wonderful to hear you’re happy with our service. We aim to please, and it’s great to know we did!