Great mug! My wife loved it.
Quality: 5
Value for money: 5
Sold by Moonpig.com
The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Here’s what people highlighted
Quality
Value for money
Product details
Mum - Photo upload
All reviews
Short notice #nailed it I'm so happy I have moonpig I was stuck in a war zone in Goa and had to get home to UK via Mumbai and DUBAI all was good but it was my mamas birthday 🎈🎂🎉🥳 she loves the mug and card and I LOVE MOONPIG - YOU GUYS ARE AMAZING LOVE LOVE LOVE - IM SENDING ALL CARDS THROUGH YOU FROM NOW ON XX YOU ARW THE DOGS........ IF YOU KNOW YOU KNOW XX ❤️😁🙏
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
My mother loved it
Quality: 5
Value for money: 5
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
Very easy to order pictures are very clear
Quality: 5
Value for money: 5
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
the cup was right but everything else was wrong. delivery day was wrong
Quality: 4
Value for money: 1
It was so easy and straightforward to do and quality very good
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Service good
Quality: 5
Value for money: 4
Very happy, next day delivery, good quality
Quality: 5
Value for money: 5
The product is brilliant ty but the postage is £4.99 and get there 2 day s late no great
Quality: 5
Value for money: 5
Good priduct and arrived on time
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
perfect present, good quality and a change from just a photo
Quality: 5
Value for money: 5
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
This mug is beautiful. The photos are of good quality, the size are of the original. I would definitely use moonpig in the future. #motherdayontop
Quality: 5
Value for money: 5
Value for money and great product
Quality: 5
Value for money: 5
Rapid delivery Excellent quality Thank you
Quality: 5
Value for money: 5
Mum very pleased, good quality pics on the mug.
Quality: 5
Value for money: 5
Was surprised on how quick it was looked very gd
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!
Great fast service 👍🏻
Quality: 4
Value for money: 4
Ordered product on 7th March and still not received
I wanted this mug as my mother always has flowers so I wanted to get her something else for Mother's Day. I decided on the personalised cup and mug. The personalised mug had pictures of her deceased mum on it. This was something very close to her heart. When she opened the box it was a picture of a dog and the message read 'Happy Birthday Mum'. As you can imagine I was devastated. I then became more frustrated as I could not speak to anyone. I had to do everything online. To top it off, my chats were ended when the customer service reps didn't like what they heard. I am utterly appalled by the lack of understanding about the sensitivity of the situation. I cannot believe they didn't want to do more to rectify the situation that was their fault. DISGUSTED BY THE LEVEL OF (OR LACK OF) SERVICE I RECEIVED FROM MOONPIG.
Quality: 1
Value for money: 1
A bigger cup would be nicer.
Quality: 4
Value for money: 4