Turned out great
Quality: 5
Value for money: 5
Sold by Moonpig.com
The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Here’s what people highlighted
Quality
Value for money
Product details
- Personalised Text and Photo Upload Mug
- Design a custom mug with any photo
- Dishwasher and microwave safe
All reviews
Don't know. Already missed 2 promised delivery dates and the actual birthday.
Absolutely amazing!! Sent my mum into happy tears!
Quality: 5
Value for money: 5
Reply from Moonpig.com
Your review made our day! We're thrilled that you're happy with our service. Thanks for choosing us and we hope to see you again soon! ⭐
Fast and efficient Easy to create Good quality
Quality: 4
Value for money: 3
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Amazing product thank you so much my wife loved it
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Good product
Quality: 4
Value for money: 3
Brilliant product & came perfect
Quality: 5
Value for money: 5
Great fun gift, very easy process and quick delivery.
Quality: 5
Value for money: 5
Ordered 3 personalised mugs at the same time but only 2 delivered on time and waiting for the 3 to come
Quality: 5
Value for money: 4
Reply from Moonpig.com
We’re sorry you received an incomplete order. This isn’t the standard we strive for. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Beautiful mug with the picture.
Quality: 4
Value for money: 4
The print of the picture is totally black not at all satisfied with the quality of it
Quality: 3
Value for money: 2
Reply from Moonpig.com
We’re very sorry about the poor print quality of your order. This isn’t the standard we uphold. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Fantastic, made my friend smile
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
The mugs are excellent quality, the only thing that annoyed me was that i ordered 3 and i was charged a delivery charge for each one which was very unfair considering they were going to the same address and arrived together with the same courier
Quality: 5
Value for money: 3
Good quality, prompt delivery
Quality: 5
Value for money: 5
Quick delivery and a lovely reminder of my trip to Maastricht
Quality: 5
Value for money: 4
Love moonpig.Great value and fast delivery
Quality: 5
Value for money: 5
Reply from Moonpig.com
We’re over the moon you had a great experience! Thanks for your positive review. It’s wonderful to know our efforts are appreciated. Looking forward to serving you again!
Good quality
Quality: 5
Value for money: 5
My product came exactly how it showed in my preview no faults so very good quality and price is way better than you would find on Amazon or other websites online, would definetly recommend!!!
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
The photo is too dark
Quality: 2
Value for money: 4
Reply from Moonpig.com
We’re very sorry about the poor print quality of your order. This isn’t the standard we uphold. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Perfect!!!
Quality: 5
Value for money: 5