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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
I have still not received my order and I ordered 8 days again and paid first class This is not good enough
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
It still hasn’t arrived ! It’s the birthday today !!!!!!! N
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Excellent.
Never arrived. Waste on money and let my son down.. thanks
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Absolutely brilliant…from order to delivery. Thank you 🙏
Very good product
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Wonderful!! Thank you!!
Great quality and fast delivery. Very happy with it!
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Parcel hasn’t come to our house and no idea where that is from the delivery photo
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Not received!!!
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Loved it!! Came out so nice and the recipient was very pleased :) Thank you as ever Moonpig! I wouldn't be able to advise on VFM as I only go to Moonpig for these cards so not sure what others offer! Seems like a bargain though tbh as also got one day delivery.
Reply from Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
I’m usually happy but this time I’m unhappy. There are lots of options but not what I’m ever wanting. Delivery was slow, never made it on time and was 3 days late. Waste of money by that point. Disappointed!
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
I have still not received my order!
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Excellent item.
The card fine. The delivery not so good. It didn't arrive. I had to chase it up. This was an inconvenience because it should have arrived on a certain date as planned. Moonpig did send another card out free of charge.
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Wonderful product, easy to put together and love the final result.
Great printing quality and colours came out really well. Delivered on time too!
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
The print quality was exceptional! Each photo was very clear.
my girlfriend loved it!!
Best card ever
Reply from Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
