Moon Pig you really are digging yourselves into a-hole !!! Replace your AI chatbots and automated responses with real people ! You cancelled my order and card the day after the paid for delivery date and stated that this item was no longer available! Amazingly this item still shows availability on your website ! I pointed this out to your team who is apparently sorting it ! Anyhow you can imagine my frustration when you reach out for me to review an item that I have nit received!!!
Reply from Moonpig.com
We’re sorry the item you ordered was out of stock. We try to keep our inventory accurate. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
