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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
The website is very easy to use great selection of cards
Reply from Moonpig.com
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!
Exactly what I ordered and how I envisaged it. Have ordered in past and will do again. Thank you.
Reply from Moonpig.com
Thanks for the kind review! We’re delighted our service met your expectations. Your feedback is a huge encouragement to our team. We appreciate your support and hope to see you again soon!
Fabulous product & quick delivery
Birthday was yesterday. Ordered card for days ago. Still not arrived. Very disappointing
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
looked good
It was good to be able to personalise the card and the recipient was delighted with the text inside and the style and quality of the card
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Fast service. Easy to customise. Sent straight to receiver so haven’t seen it physically but the service was excellent.
Great card and super fast delivery.
Reply from Moonpig.com
Thank you for the great review! We're thrilled you had a positive experience. Your support is greatly valued. Enjoy your day!
Good service
Four days after special birthday date still not delivered. Dreadful service.
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Very disappointed as you charged me extra to have it delivered on Saturday for a Sunday birthday and you couldn’t get it to until Monday. So no card for my wife on her birthday. If I knew you couldn’t guarantee a delivery date I would have purchased it earlier. A refund would be in order but let’s see how you reply to this.
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Just the card I wanted.
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Missing envelope
Reply from Moonpig.com
We're terribly sorry about the missing envelopes for your cards. If you would like the card to be resent please reach out to us at help@moonpig.com with 'Trust Pilot' in the subject line, so we can fix this issue promptly for you!
Excellent arrived quickly
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Exactly the card I was looking for, thank you.
Lovely card fast speedy delivery.
Excellent
Great card for my cousins birthday. Easy to personalise. Great service from Moonpig.
Great card - arrived on time
Love moonpig always use it
