fantastic,and rapid service
Quality: 5
Value for money: 5
Sold by Moonpig.com
The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Here’s what people highlighted
Quality
Value for money
Product details
Front of card:
Heart photo frame in center of card surrounded by green and gold floral pattern on navy background
Text reads: Merry Christmas to my fantastic Fiancé.
Back of card: Simpli logo. Moonpig logo.
Heart photo frame in center of card surrounded by green and gold floral pattern on navy background
Text reads: Merry Christmas to my fantastic Fiancé.
Back of card: Simpli logo. Moonpig logo.
All reviews
Great quality product, arrived swiftly
Quality: 5
Value for money: 4
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Never received! Tried to raise with Royal Mail and they have not responded!
Quality: 1
Value for money: 1
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
I ordered last week and still haven’t received the card.
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
I have not received it yet
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Good quality Christmas card.
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Great colours delivered in good time maybe wished I would have got next size up
Value for money: 5
I am absolutely fuming! My order was LOST! Absolutely no contact has been made and I received this stupid rating email to ask how you did and if they liked their purchase! What a joke! Ordered this on 11/12 and was advised would be delivered around 13/12! I am so upset and concerned this will now be delayed yet again! As I had to reach out to the support to get this resolved so they are now re-processing but we’ll see if it actually manages to get to me this time! Absolute joke!! So angry and upset with MoonPig!!!!! Refused a refund yet absolutely pointless if I now recurve this after the holidays!
Quality: 1
Value for money: 1
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Really great card, my fiance loved it
Quality: 5
Value for money: 5
Loved the fact I could get the card personalised to my specification by choosing the photo to the scription inside the card.
Quality: 5
Value for money: 5
Card never arrived even after Christmas even though stated on the website guaranteed Xmas delivery
I paid for guaranteed delivery before Christmas. Despite this, I am still waiting for delivery. I appreciate that union action by Royal Mail is outside of the control of Moonpig, however in such circumstances, they should not be advertising deliveries of their products as guaranteed before Christmas if such promises cannot be honoured.
Quality: 1
Value for money: 1
Despite paying for tracked delivery I still haven’t received any of the cards ordered. Therefore a complete waste of money! I tried to contact Moonpig and was 859 in the queue!
Quality: 1
Value for money: 1
It didn’t arrive
I still haven’t received this. Ordered 16th December and it’s for Christmas so no point now.
Quality: 1
Value for money: 1
I ordered two cards. One arrived and one has not. Now not here in time for Christmas. And no envelope for it.
Quality: 1
Value for money: 1
Great product and definitely value for money
Quality: 5
Value for money: 5
I never received this
Quality: 1
Value for money: 1
Has still not arrived. Was ordered days before my partner ordered hers. Hers has arrived and mine still hasn’t.
Not received card yet ordered 10th of December