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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Arrived late.
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Great card and arrived quickly
Did the job perfect!
Great quality card.
I still have not received it even thought I paid for express delivery
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Great card. Easy to personalise & quick delivery
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Disappointed not to have received it in time for my friends 50! Order was placed on the 30th march. Ive ordered many times in the past and theyve always arrived with 48hrs
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
She still hasn't received the card????
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Loved the card , so did recipient .
fast service
Easy to navigate site, easy to upload & personalise card quick & efficient.
Excellent service
Card and font of message were both lovely and the pictures were great
Lovely card as always
Great quality
Great card! Fast delivery.
Easy to use and amazing that I could send to my friend in the USA so quickly
Easy to amend/compi;e for my actual use and delivered right on time. Thanks
It arrived 3 days late so not happy with service
Moonpig never ever fails they are fantastic
