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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
I haven’t got it yet!
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
I would give this zero stars if possible as it hasn’t arrived on time !!!
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Really pleased with this card. Being able to put photos on the inside and also the back made it extra special. Only faff is uploading the photos and I couldn't find an easy way to move the pictures about which would have been useful.
It was great & recipient was happy. But as it was in a plain white envelope in the white box with the balloon, she almost didn’t see there was a card in the bottom of the box too. It was neatly put in recycling bin! Maybe something needs to put on outside of the envelope.
Absolutely amazed my quick service and great quality
Great product
Disgusted with the delivery Never asked for the safe place! Card found wet and soggy! Tryed twice to report this but no joy!!! Not happy!
Reply from Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Really pleased with my card, good quality! Efficient! Getting more confident using stickers etc and makes extra personal! Think carriage and delivery is not 100%. The card was slightly creased on bottom edge! I asked them not to put into mailbox as too small but they added to mail with an elastic band!!!!!! An additional piece of thick cardboard in envelope could work!
Great product and quality, I gave 4 stars as I could have gotten the same cheaper elsewhere. I would still buy again from Moon Pig.
Awesome as always X
I would be very old if this card were for my daughter!! It was for my sister's 80th birthday. Easy to set up and photos on card really good, considering the age of some of the photos
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Good quality
The card was so bad that half of the words were cuf off I told moon pig and they told me to resend the same card I was so so disappointed
Reply from Moonpig.com
We’re very sorry about the poor print quality of your order. This isn’t the standard we uphold. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Real quick delivery, excellent quality
Absolutely awful. Cost nearly £10 and it arrived bent and creased as just sent in a normal envelope with no cardboard for protection. Complained and was resent. This one came the same again and very dark too. Third one arrived dark and creased on the corners…I would complain but I lost the will to live and will now be closing my account. Would I recommend Moonpig…absolutely…recommend to AVOID!!!
Reply from Moonpig.com
We’re sorry to hear the packaging of your order wasn’t up to scratch. We want every delivery to arrive in perfect condition. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Absolutely phenomenal
It was on time, looks fabulous, just the perfect personalised card filled to the brim with photos for my mam's 70th to make her cry and laugh in one breath!
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Good quality
My sister was over the moon (pig) !!! Thanks
Reply from Moonpig.com
We’re over the moon you had a great experience! Thanks for your positive review. It’s wonderful to know our efforts are appreciated. Looking forward to serving you again!
Really pleased with the quality of the pictures
