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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Very pleased with my uncle birthday card
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Spot on!! Just the job
Reply from Moonpig.com
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Love moonpig but a bit expensive!
Didn't get delivered on time requested 3 times as was overdue, recipient received 3 cards over 3 weeks later than estimated delivery
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Didn’t receive it
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Easy to create, He loved it!
Very good quality good choice fast delivery
Great product, but not value for money
Not happy because it never came!!!!!
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Beautiful card, good quality and fast delivery
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Fantastic card, photo quality is excellent as well as the choice & colour of fonts along with the stickers available too. The preview function when personalising a card prior to purchase is a wonderful part of the service Moonpig offers. Thank you!
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
The picture on front needed more clarity. Pics i side slightly blurred.
Very prompt delivery
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Second time ordering a card for a specific date for it to turn up a day late both times
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Brilliant company excellent communication everything was perfect from beginning to end.
It was such a nice card and my uncle loved it!
my uncle enjoy his card .I love bringing a smile to family n friends with personal cards. which I find you can do that with moonpig over and over again thankyou .x
didn’t even receive the order that’s 3 times i’ve ordered now and never actually received the order. shambles of a company
Great website, easy to use and personalise for my Uncle. He was very happy .
My uncle never received his card! This is the second consecutive year that Moonpig has let me down. How do I get a refund?
